Crest Resort & Pool Villas

Dilini Lasanthi

⭐⭐⭐⭐⭐ 5/5 – Wonderful Family Stay! We stayed 4 days at Crest Resort & Pool Villas, and we absolutely loved our experience. The resort is truly beautiful — everywhere you look, there are pools, and my son enjoyed it so much that he was even upset to leave! The breakfast buffet was great with plenty of options. Our room was big, clean, and very comfortable, and the room service was excellent. A special mention to the room service aunty (Bum) who attended to our room (1309) — she was incredibly kind, caring, and very helpful throughout our stay. Also, Ms. Joam from the breakfast area was very friendly and welcoming. Honestly, every staff member we met was kind, warm, and always smiling. The resort is located on a hill, but they provide a free shuttle bus to Patong Beach, which made it very convenient to go to town. We truly enjoyed our stay and highly recommend this hotel to families and anyone looking for a relaxing holiday in Phuket.

Aarti Dhindsa

We had a wonderful stay at Crest Resort & Pool Villas, staying in sea-view rooms, and the views were absolutely stunning. Waking up to the ocean every morning was truly special. The rooms were spacious, clean, and very comfortable, and the resort itself felt peaceful and relaxing. The infinity pool area was beautiful and a great place to unwind. What really stood out was the service. The manager was amazing — approachable, understanding, and genuinely took the time to speak with staff to ensure everything ran smoothly. The housekeeping team were lovely, very kind, and did a great job keeping the rooms spotless. Breakfast had a good variety, and overall the atmosphere of the resort was calm and welcoming. Although it’s a little away from the main Patong area, the shuttle service makes it easy to get around, and the quiet location is actually a big plus. Overall, a fantastic stay with beautiful sea views, excellent service, and a warm, caring team. We would definitely stay here again and highly recommend it.

Emily

We had such an incredible stay at The Crest that we have come back and checked in for a final night to end our stay in Thailand. From the moment we were greeted at check in by the lovely reception staff (especially Beam) we knew we’d have a wonderful time. The hotel, rooms and facilities are beautiful but what really made our stay memorable was the amazing people that work at the Crest. Joan at breakfast was absolutely lovely. We booked a sunset dinner which was made so special by Daid, Elle and Puh. The view was incredible, the food delicious and so many nice attentions to detail made it a romantic and unforgettable evening. Literally the only thing we’d change is less crispy bacon at breastfast! Thank you so much for an incredible stay. We will be back!

Philipp Orlet

We have travelled over NYE which increased the prices totally that we have landed via Booking.com to this hotel. We paid around 250€ per Night (usually it should be much more cheaper, at least half off) First day we ask to switch to the room, we were at the 2nd floor, but it were too noisy from as it was close to the lobby entrance and generally you can hear any taxi that carried tourist upon arrival or departure. The really friendly and helpful staff arranged us a one day later a room on the 3rd floor which had a more nicer view to the sea. the rooms are okay. spacey but dont expect any design element. But it was clean, bed was a large kingsize bed. But now to the biggedt problem: it is very noisy (if you are very sensitive for noise, i will not recommend to book it). Even as someone that is sleeping well, I was couple of times woke up by people who were speakinh on the floor. there is barely no noise protection. …and than even the nicest staff cannot help (if they are no other rooms are available). Location is great. 5min scooter ride to Patong if you want little bit more action. If you pay 90-120€ the price is valuable, if you are sensitive for noise, avoid this Hotel.

Mnr Gr

Our stay at Crest Resort and Pool Villas Phuket was excellent in every aspect. The rooms were comfortable and very clean, the service was professional, and the overall atmosphere of the hotel was relaxing and well maintained. We would especially like to thank Cha Coe at the reception for her kindness, professionalism, and warm attitude. She was always helpful and made us feel truly welcome throughout our stay. The only note we would mention is regarding the breakfast it was tasty and of good quality, but there was limited variety from day to day. Apart from this, everything else was perfect. Overall, a wonderful experience and highly recommended.