Barceló Santiago - Adults Only

RiaH

This is one of my favourite hotels I've been to, the views were wow! Beautiful is an understatement! We can't wait to visit here again, the room was amazing, large and overlooked the natural pool. The bluest water I have ever seen, and the pool was at a comfortable temperature. We spent 5 days lazing in the sun, eating good food, and the best part was the free pour of alcohol. I mean it is adults only! We went in October, and the weather was perfect, holding at a steady 27C every day, and the sun was hot! Entertainment was great as well and the team working here are so lovely and helpful. Whilst it was busy, especially during dinner time, the buffet was always topped up and always enough space on the sun beds. I highly recommend an off peak getaway here if you want an amazing adult-only hotel.

Olga Lipowska

In general - it's not terrible, but definitely not what you would expect from a 4-stars hotel. Not worth the price. We found 2 cockroaches (!) in the room. The hotel could use some renovation. There were no hangers in the room, in the bathroom there were two above the bidet, nothing next to the shower. There was no room for cosmetics in the shower, no toilet brush, the toilet itself was in a very small area (good luck if you are a bigger person). Mirror right in front of the bed - terrible idea. No table, but there was a small desk. The shower was quite big and comfortable. Cosmetics were okay, but not great, probably cheap. At night we could hear every word from the caraoke downstairs or a nearby bar, the window was also moving and making a lot of noise due to the wind (they fixed it when we talked to the front desk). We didn't pay for a view and we still could see the ocean from the balcony, which was a nice surprise. Food was quite tasty, fresh and offered a lot of choices, different options each day, including things that were cooked right before serving. Some things were over/undercooked or too salty, some were amazing, so to sum up - not great, not terrible. My main problem was lack of information, labels were mixed or non-existent, no information about allergens at all. Service: Most employees are super nice and helpful, some not that professional (talking to a client in English and at the same time gossiping with other employees in Spanish). Pool: Three, a small one was heated. Incredible views. Parking: Free spots on the street but difficult to find. Paid ones 20 euros/day. Location: Great, right next to the ocean.

Helen West

We had the most amazing room with balcony sheltered from the wind. View of La Gomera, very close to the seashore. Wonderful food choices at the buffet, entertainment in the evening, reasonably priced drinks for a four star hotel. I enjoyed the wellness centre and had a deep tissue massage. Enjoyed the Yoga class one morning. .

David McManus

10 night stay 13 to 23 January. The hotel is in a beautiful and quiet location. Staff were very friendly and all did a great job. The food at the buffet was plentiful with a wide variety to choose from. We moved rooms after 2 nights, avoid room 231. This should not be sold as a garden view room, the garden is tiny and has zero privacy. Our biggest issue was the meal service. The outdoor terrace was occasionally out of service due to the weather leading to lengthy queues. It is not good enough to expect customers to queue for 30+ minutes.

Pedram shayesteh

This is my first night at the hotel, and the experience has been excellent so far. The atmosphere is great, especially with the live music show. I want to give special recognition to Jose, who works at the bar during the show. He provided outstanding service—friendly, attentive, and very professional—even while the bar was busy. He truly helped make the night enjoyable and memorable. Based on my first night, I’m very happy with my stay and look forward to the rest of my time here.