The Sands by Katathani

Akash Luth

Its not often that i leave an outstanding review but this place was just excellent. Absolutely everything is well thought out. If you have children this is the place for you and your family. 1. Kids pool & Slides are excellent and cover a range of ages from toddler to older. The lazy river was a great experience too. 2. Kids club was the best i have ever seen in any hotel, cinema area, soft play, toddler area, plenty of staff and activities. 3. Hotel is kept immaculate. Grass is perfect every day. 4. Excellent views of sunset. 5. 3 pools. Kids, adults and a mixed one. 6. Very good staff, some were a little moody but we are all human. I rarely give a 5 star review but this place is worth it! Expensive, but worth it!

Kate Cooper

The staff were fantastic, friendly and helpful all the time. The facilities were great, kids had a super time at kids club and the pools. Breakfast was amazing. Found the dinner and room service menu a bit bland, the Thai dishes either didn't have much flavour, or had too much fish sauce so we're too salty, preferred to eat dinner out on the street, which was a 5 minute walk away. We really had a great stay and the place is lovely. Was nice to have stalls set up at night and all the lights for Christmas. It was really special for the kids. Close by to elephants and turtles as well as shops, with lots of tours and experiences offered. The Sands staff were all wonderful, from the airport transfer to being driven to our room and the entire stay. They made our first visit to Thailand really easy and stress free.

Vivian N

Absolutely perfect stay. The pools are fantastic, the staff are warm and welcoming, and the pizzas are great. The resort is located on a very family-friendly strip of Khao Lak with plenty of food options, so it’s easy to walk out for dinner. There are laundry facilities on site, which is a big plus for families. The beach is quiet, clean, and relaxing, far from the hustle and bustle of the main Phuket area. Highly recommended for a peaceful, family-oriented getaway.

Gareth Constantine

Location on the beach was great, the waterpark was excellent for our young children. However there were quite a few sour points which made the stay unpleasant. We had cockroaches in our room over the last few days. We finally had an offer on the third complaint for a new room for our last night which wasn't realistic to pack up, move room, unpack and then pack the next morning for checkout. Our kids both ended up with cuts grazes from all the sharp edges on the tiled pools, our son ended up with a particularly large cut on his foot from the tile edges in our rooms plunge pool as well as a cut on his toe from one of the beds. Considering it's a family wing with the pool entry it wasn't very good for children with all the pointed sharp edges. We were constantly monitoring every move our youngest was making in the pool to ensure he remained safe. The buffet breakfast food was amazing and probably one of the best we've had. However, getting non diary coffee was painful and the quality of every coffee we had was poor. Amazing coffee machines for dairy users but if you need barista Almond/Oat etc you're not going to enjoy the coffee. Hotel room service was expensive compared to the restaurants outside the hotel. Food wasn't great either, the kids meals were good, but food was pretty bland and pricey. Everywhere we ate outside the hotel served better tasting food at a more reasonable price, so we only made the room service mistake once.

Саша Пилас

We were satisfied with our stay at the Sands Khao Lak Hotel during our vacation. We can only focus on some minor issues: 1. The quality of the bedding: some duvet covers had holes, the duvet did not really fit into the duvet cover 2. Wi-Fi: when switching between buildings, the signal disappeared, and sometimes the network rebooted 3. Dinner on the floating market seemed unreasonably expensive, even compared to the restaurant 4. Upon our arrival, the air conditioner in the room was constantly reset to cooling mode to 21 degrees, and we had to spend time trying to figure out its settings. 5. The beach was washed away by the time we left, we preferred to go to the neighboring beaches 6. The fitness center equipment are in average condition, there is no hyperextension, the dumbbells are underweight, the Concept 2 rowing machine works with a creak and the chain flies off, the knee support pops out on the upper deadlift machine. However, we can note that: 1. Breakfast at the floating market was great. 2. The configuration and equipment of the rooms were at a very good level 3. The dinners at the restaurant turned out to be the best that we tried. 4. I really liked the live music. 5. Having a fitness room was very helpful. 6. The staff was very friendly and helped us with our questions and preferences. 7. the territory was in perfect condition, nothing distracted from the rest