Taj Jumeirah Lakes Towers

Namita Shah

The most Amazing stay! Incredible!! All credit goes to Ashutosh and team. I was so disappointed with the room allocated to me initially as it overlooked a construction site. I went to the Reception to raise my concern, where I met Ashutosh. Just a two minute chat with Ashutosh to express my disappointment and the way he turned things around was exceptional. We received the most exemplary sevice from him and all his staff at Taj JLT, which made our holiday truly memorable and so wonderful. The little touches, attention to detail that they provided, made our stay superb and special. With the kind of service i received from Ashutosh (20/10) and Taj JLT, my stays in the future in Dubai will only be in Taj JLT. I hope they are all safe and fine.

Navjot Singh Bains

I had a deeply disappointing experience at Taj JLT Dubai due to a serious booking and guest handling issue. I had booked two rooms almost three weeks in advance through MakeMyTrip, and the reservation was shown as fully confirmed. However, upon arrival at the hotel, I was informed that the booking had never been received or had been rejected by the hotel system—despite MakeMyTrip continuing to show it as valid and confirmed. The hotel staff stated that the issue was on MakeMyTrip’s side, while MakeMyTrip support insisted the booking was confirmed from their end. As a guest, I was left stuck in the lobby for hours with no resolution, being passed back and forth between the hotel and the booking platform. What was most disappointing was the lack of responsibility or assistance from the hotel. Despite the confusion being clearly external to us as guests, there was no attempt to offer even a temporary solution, alternative accommodation, or any form of courtesy arrangement within the property. We were simply told the hotel was fully booked and left to resolve the situation ourselves. After waiting for nearly two hours without resolution, we had no choice but to book another hotel at our own expense. This experience raises serious concerns about coordination between the hotel and third-party booking platforms. If Taj JLT does not honor bookings made through MakeMyTrip, then those listings should either be properly managed or removed from such platforms to avoid leaving guests stranded upon arrival. At the very least, some form of guest-first handling or goodwill arrangement should be standard practice in situations like this. Based on this experience, I cannot recommend this property.

Ayman Fadl

We visited on Wednesday 27th of May. All of hotel staff were great specially the receptionist, very friendly environment, the room was great and we choose the golf view and we didn't regret spending more for the a room with a great view. The hotel can look into improving the breakfast as there were not much options, and the pool as the water temperature was is not controlled and it was very cold. Overall, it was a great experience

Aarav Singh

**⭐⭐⭐⭐⭐ (5/5)** I had a wonderful stay at **Taj JLT Dubai**! The hotel is absolutely beautiful, with elegant interiors, spotless rooms, and a relaxing atmosphere that made our vacation truly special. The staff were warm, attentive, and made sure every detail was perfect from check-in to check-out. A special **thank you to Mr. Amrit at the pool**, who went above and beyond to make our swimming sessions enjoyable. He was extremely professional, friendly, and took great care of me and my family throughout our time by the pool. His hospitality really stood out and added a personal touch to our stay. Highly recommend Taj JLT to anyone visiting Dubai — an exceptional experience in every way! 🌟

Diana T

Staying at Taj Jumeirah Lakes Towers felt like having the entire skyline at our feet: JLT, Dubai Marina, JBR, Burj Al Arab… and even Burj Khalifa in the distance. Sunrise coffee with that view? Unreal 🫠 The location is honestly so convenient, everything feels close, yet you still have that peaceful, elevated perspective above the city. The rooms are modern, beautifully designed, and super clean, the kind of space where you instantly feel good the moment you walk in. Everything here just felt… right. The staff was incredibly attentive, and the food was easily some of the best I’ve had lately, full of flavor, beautifully plated, total 10/10 🍲 The views get you through the door, but the comfort, the quality, and the way they take care of you make it so hard to leave 🏙️✨