Steigenberger Alcazar

Sara Kaka

The hotel was well maintained, everything was on schedule and tidy, the hotel staff were all excellent, cheerful, polite and kind. We had a great time at the Alcazar bar and enjoyed chatting with Zeyad and Ahmed there, they were very cheerful and great, And they did their job well. It was very clean, zeyad were constantly tidying up, and they treated me with kindness. as were the pool boys. The buffet boys were all cheerful and kind, they served quickly, Mr. Ramadan and Emad Suleiman were very cheerful and respectful. Overall, it was a good hotel and we will return again. Thank you to the hotel management for doing such a great job.

Cameron Burland

Steigenberger Alcazar is a must! I had read mixed reviews about the resort with food quality and service. Almost didn't book it because of the reviews, however, decided to take the chance and it did not disappoint in the slightest. This was the most amazing resort Gardens and facilities had amazing upkeep, really clean, tidy and well maintained. The restaurants: Buffet was fantastic although a bit busy but my GF and I visited end of October so was school mid term break. That being said there was always free seating and no waits. Ala Carte restaurants: Could not fault them. Each table setting and restaurant design was unique and set a great ambient dinning experience. The food was top notch and not one dish disappointed. We had the all inclusive package so believe me when I say I tried every dish. My favorite restaurant was the HAMA Sushi and the LE MAISON (French). The room was spacious, clean and housekeeping was on point every single day. Very good detail. The Pools: 3 pools total, the 2nd pool was blasting music all day so we opted for the Adult pool each day where it was quiet and relaxing. The bar service was great, bringing you drinks to the loungers and the lifeguards were amazing, cleaning your glasses, cold towels, spraying you with cold water, organising loungers, etc. Great service. Entertainment: Something special every night we stayed there and drinks were really good a the bar. The excursions nearby could be organised through the hotel and were really good value.

Laura HUNSWE

We had a really good experience Hama restaurant. The sushi was delicious and felt very authentic, and we were also very happy with the starters. Everything tasted fresh and well-prepared. However, one thing did take away from the overall experience. At the end of the meal the waiters came to our table asking for a 5-star review and specifically mentioning their names. This kind of pressure is uncomfortable and unfortunately lowered our impression of an otherwise great dinner

Gaia Viano

A Wonderful Stay – Highly Iit was an absolutely fantastic experience. The staff were incredibly friendly and always ready to help. I truly appreciated the attention to detail and the welcoming atmosphere. I’ll definitely be coming back on my next visit! Thank you very much also to the animation team! Amazing job!

Jude Anekwe

The entire hotel is an experience and made our stay a very exceptional one. From Emad Restaurant manager Zehorya, he made us feel really good, the chef Ahmed went round showing us the various food on display and this is far beyond what I expected. The Lebanese restaurant was another wow and the whole atmosphere and room was of high standard and I will forever visit every year.