Pullman Dubai Downtown

Kishore

What a wonderful property and an equally wonderful team! I arrived at the hotel around 4 a.m. for check-in, and the staff were incredibly warm and welcoming. The property is plush, spotless, and beautifully maintained. The rooms are spacious, elegantly designed, and exceeded all my expectations. Although I stayed only for one night, as a frequent traveler to Dubai, I’ll definitely be coming back again and again. A huge thanks to the entire management and hotel staff — great work, and keep inspiring!

Joycelyn Wegman

My experience at the Pullman Downtown Dubai was above my expectations. The staff were warm, friendly and kind, always ready to cater to my needs and I couldn't ask for a better experience. My room was spacious, elegant, and clean with an amazing viwe. The buffet was out of this world and food was perfect 👌🏿 I cant complain about anything. I will definitely visit again. Thank you very much!

s. Hassan.a

We stayed here recently and had a really good experience overall. The place was clean, quiet and felt very comfortable from the moment we entered. I want to especially mention Owais from reception — he was super helpful throughout our stay. From check-in to answering all our questions, he was always polite and patient. Little things like that really make a difference. The location is convenient, and the facilities were exactly what we needed. We’ll definitely consider coming back again. Thanks to the team, and especially Owais, for making the stay smooth and pleasant.

Isabella De Matos

Wonderful First Stay at the Pullman Hotel and in Dubai This was my first time in Dubai and also my first experience staying with the Pullman hotel chain, and it truly exceeded expectations. I stayed with a friend, and we had a lovely time — the staff were incredibly accommodating and efficient. For example, when our bath was blocked, someone came very quickly and resolved the issue without any hassle. From the cleaners to the reception team to the waiters, every staff member was friendly, professional, and attentive. It was clear that the entire team works well together and genuinely cares about guests’ comfort. Another great advantage is the hotel’s fantastic location — it’s very close to major attractions such as the Burj Khalifa, Dubai Mall, and other popular sights, which made exploring the city incredibly convenient. Throughout our stay, especially during breakfast, the staff were constantly checking in to ensure everything was perfect and to see if we needed anything. The breakfast team was amazing every single day. While I don’t know everyone’s name, I would like to give a special thank you to San Tun for his warm accommodation, excellent service at breakfast, and his valuable knowledge about Dubai. Thank you to the whole team for making our first stay in Dubai such a wonderful and memorable experience!

Haris HUSSAIN

We had an absolutely amazing family stay at the Pullman Dubai Downtown during the Halloween season. From the moment we arrived, the entire team made us feel genuinely welcome and cared for. A special mention to Naresh, who went above and beyond to make our stay perfect — always attentive, professional, and incredibly kind. He truly made sure every detail was taken care of. We had booked the Presidential Suite, and we were blown away by the stunning Halloween setup arranged by the Pullman team. The decorations were beautiful, the attention to detail was impressive, and our kids were absolutely delighted! A heartfelt thank you to Naresh once again, and to the whole Pullman staff for their smiles, warmth, and impeccable service. Our stay was unforgettable — from the comfort of the suite to the outstanding service and personalized attention, everything was just perfect. We will definitely come back! 🎃✨