Pullman Dubai Downtown

Sabeeka Jibran

Had a wonderful stay at Pullman Downtown! The hotel was beautiful, clean, and the atmosphere was really nice. A special shoutout to Shone at the reception, he was incredibly kind, professional, and made us feel very welcomed from the moment we arrived. He kindly gave us a complimentary room with a lovely canal view, which made our stay extra special! Excellent customer service, great hospitality, and overall a very pleasant experience. Would definitely love to stay here again!

Ken Morgan

The Hotel Staff were very friendly and helpful A big Thank you to Obiod The concierge who helped us with a problem we had and he went out of his way to sort it out. I hope I have spelt his name correctly. The rooms were great. Terrific location.

Jose Parisi

Everyone here please. You need to come here. This hotel is amazing people. There is absolutely special. Everyone here is so kind of very educated. This hotel is super good. Lo que eres near Everywhere. This is the best relationship between price and value. Five. STAR is too sure they need more than seven stars. Chris from that is super good. Very kind. Very educated. Also, Chris Collegetoo

Nick Dillard

The frontline staff remained pleasant, kind, and professional despite being completely overwhelmed. I arrived at 4:30 P.M. (well past the 2:00 P.M. check-in time). I waited 10 minutes to reach the desk, only to be told to wait to "make sure the room is ready." I did not actually receive my key until a full hour after checking in. The lobby was overcrowded and had an unpleasant odor. The physical condition is poor, featuring broken, scratched floor tiles and severely stained carpets. The elevators are beat up and provide a rough, jarring ride. Completely missed the mark for a 5-star hotel. The bed was sloppily made, the chairs were stained, and there was noticeable grime trapped under the side table glass. Only 1 liter of water was provided in the room, and getting a refill proved impossible. After multiple unanswered calls to room service, I simply gave up. I understand the current difficulties going on in the area, but making allowances for that does not excuse this level of failure. I was booked for a two-day stay but packed up and checked out after just one. I expected much more from this hotel.

Keshav Singhal

Excellent hostel and hospitality. Best view. Best food. Good for family and bachelor both in close proximity to Burj and business bay. Would like to mention about ms Flowrence who took good care of us while breakfast and provided my favourite Indian cuisine. Highly remonded.