Planet Hollywood Las Vegas Resort and Casino

Terri Smith

We stayed on 51st Floor the air was barely working and there were issues with the toliet. They came and fix the toliet and we still had the same issue barely flushing. On the July 12th the water was shut off from 12am til 5:30am in the morning without prior notice. However, the water didn't come back on until 7am. I went downstairs to the Diamond and Seven Stars registration and the Hotel front desk clerk wasn't friendly he definitely didn't want to change our room after I explained the toliet was barely flushing and the air wasn't working he changed our room. The Pitt Boss and dealers are rude and condensending they didn't log my play time on the table after playing twelve hours straight. I'm very disappointed about my play time and the money I gambled was logged correctly. I asked for them to roll the cameras and verify my play time and there's was no concern to correct the situation. However, the highlight of the trip was Reshon she an excellent host being that my host Kevin never followed up with me after constant e-mails about a concert I wanted to attend Saturday July 11th. Reshon accommodated me and was very nice and professional we were able to attend the concert and we had a blast. Also, the atmosphere and vibe in Planet Hollywood it's definitely fun and hip. Going forward I think I stick to gambling in Atlantic City, Biloxi, and New Orleans my favorite.

Candi Preskar

We booked a 4 day stay. Room was clean and comfy. Reservation was for a fountain view and yes, you could see part of the fountains...from the corner of one window. Would recommend NOT paying extra for this type of room. Full disclosure, we didn't make a fuss about it so I don't know if they would have moved us. We had an Amazon package delivered that mysteriously disappeared and staff was less than helpful. Our room key quit working mid visit and again, less than helpful when we called. Ended up waiting in the long check-in line to get a new key. The pool area was great, we rented a cabana for the afternoon. Loved the location and the food room delivery seemed reasonably priced. Pin Up Pizza was fabulous. We had a late check-out for 2pm, super inexpensive compared to everywhere else we've stayed. Overall a good experience though.

Jody Winfield

My daughter and I went here for brunch at Carmellas. Wow! The food was DELICIOUS. Best garlic bread we've ever had. We sat outside to eat, what a beautiful view. You can see the mountains and the water show at the Bellagio. Great music, great vibe, and great service.

不羡仙Let's Play

Really enjoyed staying at Planet Hollywood. The location is probably the best part. It’s right in the middle of the Strip, so it’s easy to walk to nearby hotels, restaurants, shops, and attractions. Miracle Mile Shops is connected directly to the hotel, which was super convenient. There are a lot of stores, restaurants, cafes, and quick food options inside, so you can easily spend quite a bit of time there. The indoor design is also really cool. The painted sky ceiling, lighting, and themed streets make it feel very different from a normal shopping mall. We walked around in the evening and the atmosphere was really nice. The lighting looked great in photos, and there were plenty of places to stop for food, shopping, or just walk around. Staying at Planet Hollywood was also a good experience. The hotel is busy and lively, which fits the Vegas atmosphere. I liked how easy it was to go downstairs and walk straight into Miracle Mile Shops without having to go outside. Overall, this is a really convenient area to stay, especially if it’s your first time in Las Vegas and you want to be close to everything. Even if you’re not planning to shop much, Miracle Mile Shops is still worth walking through. I would definitely stay around this area again.

Victoria Lizotte

Our toilet had leftover waste from previously us guest and immediately started flooding onto the floor when we flushed it. Housekeeping did arrive and was able to use towels to clean up the flooding feces water but there was no disinfecting that took place. I was disappointed in the comfort of the bed, bedding, and pillows. I paid for an upgraded room with a double vanity and shower. There are no mirrors in the room outside of the restroom which made getting ready for the day difficult for my son and I as we had to switch off which doubled the amount of time we needed. The shower pressure was terrible, and the showers were luke warm. There wasnt much light available in the rooms and the few lamps were very dim. I also was disappointed with the temperature of the room which made it too hot to sleep comfortably. I was happy with the size of the room, plenty of places to connect chargers, several hangers for me to hang clothes, and was grateful for the mini fridge. I love the location of Planet Hollywood as well but I will stay elsewhere for the next trip. Our stay at excalibur had cooler air, more light/mirrors/shower pressure which is wild for the price difference.