Mandarin Oriental Jumeira, Dubai

Janus Gorzawski

An unforgettable stay at Mandarin Oriental Dubai Our stay at the Mandarin Oriental Dubai was simply perfect and truly unforgettable. From the very first moment, we felt warmly welcomed and genuinely cared for. Every detail was flawless, but what truly set this experience apart was the exceptional level of service throughout the hotel. We would especially like to express our heartfelt gratitude to Gerardo, Alice, and Ilya from the Club Lounge. Their kindness, professionalism, and sincere hospitality touched us deeply. They went above and beyond to make us feel comfortable and valued, creating moments that made our stay truly special. We would also like to highlight Rafik, Victoria, and Aruzhan from the Front of House team, who played a key role in making our stay so seamless and unforgettable. Everything was perfectly organized with such genuine warmth, care, and attention, which made us feel completely at ease from start to finish. This hotel is not just a place to stay — it is a place where you truly feel appreciated and at home. We are already looking forward to coming back and can highly recommend it to anyone seeking excellence.

diego hess

I had such an amazing experience at this location. Exceptional staff I must say, the hostess with the Christmas earrings in the lobby made my girlfriend and I feel very welcomed after just stopping in from a day at the beach looking for something to eat . She gave us a great recommendation to a Japanese restaurant and absolutely made our day. Would come back to this location with no hesitation

Bushra Hamid

Spent the day on the beach with family. Excellent atmosphere, and stylish decor with a beautiful sandy beach. Very attentive service. Food is delicious and beautifully presented. A great place to spend time during the weekend. Expensive but you can redeem the price of the sun loungers on food and drinks.

ZakX X (ZakX)

I had an exceptional experience at Mandarin Oriental Jumeirah, Dubai. The location is perfect—peaceful, luxurious, and very convenient for everything in the city. The overall service is outstanding, but I want to give special appreciation to LILY, a room attendant who truly made my stay memorable. Despite her role, she went above expectations with her warm attitude, deep knowledge about the rooms, hotel facilities, and the products they provide. She was extremely polite, professional, and genuinely caring. Her support and attention to detail reflected true 5-star hospitality. Thank you to the whole team, for delivering such an impressive level of customer service.

Anna P

My stay at the Mandarin Oriental was absolutely incredible and truly wonderful. From the moment I arrived, everything about the experience was seamless and luxurious. The hotel has beautiful rooms, a wonderful pool and beach, and the outstanding Japanese restaurant Netsu, making it a perfect retreat. I want to especially highlight Rafik, Korel and Katie from the Guest Relations team, who were exceptionally helpful throughout my visit. Their attentiveness, warmth, and professionalism truly elevated the experience. I would wholeheartedly recommend the Mandarin Oriental—it has easily become one of my favourite hotels in Dubai.