InterContinental Dubai Festival City

Shadmani Thanvi

I was checked in by the lovely Georgina who was quick and efficient. I was given a smoking room which I didn’t want and Georgina very quickly changed my room to a non smoking room. The service was very quick and efficient. The rooms were nice and clean with all amenities. I was also greeted by Humaid at the reception desk. He was very polite and kind enough to explain the hotel services and amenities. The views from the room are beautiful of the creek.

Fatma Altoom

we reserved a full wings and every section was looking beautiful. what I like the most is the room serves specilly the housekeeping. Their cleaning was perfect and house keeper and all stuf was kind. However, I would appreciate it if you could add opaque curtains to the bed rooms for more privacy

bahaa gbara

I had another wonderful stay at the InterContinental Dubai Festival City, which remains one of my favorite hotels in Dubai. The hotel consistently delivers an outstanding experience, with excellent facilities, a great atmosphere, and exceptional attention to detail. One thing that stood out during my stay was the cleanliness of the room. Everything was spotless and maintained to the highest standard, making my stay extremely comfortable. I would also like to give special recognition to Goman Dinesh from the Housekeeping team. His service was truly excellent, and his professionalism, dedication, and positive attitude did not go unnoticed. Goman, well done and thank you for your hard work. It is because of employees like you, who perform their duties with such care and commitment, that this hotel continues to maintain such high standards. The InterContinental has always been known for having some of the best staff, and Goman is a perfect example of that. Thank you to the entire team for another memorable stay. I look forward to returning again soon.

مَنصّوْر

I had a wonderful stay at the InterContinental Hotel. The reception team was exceptionally welcoming, professional, and attentive from the moment I arrived. The room was spacious, comfortable, and beautifully maintained, providing a truly relaxing experience. Room service was excellent—prompt, courteous, and the quality of the food exceeded expectations. The hotel facilities and overall hospitality were outstanding and reflected a high standard of service. The only disappointment was the valet parking service. Unfortunately, my vehicle was misplaced, and it took approximately an hour for it to be located and returned. While the staff were polite and apologetic, this caused significant inconvenience and is an area that requires improvement. Despite this issue, I thoroughly enjoyed my stay and would recommend the hotel for its excellent accommodations, outstanding reception team, and high-quality room service.

Amina

Great stay from start to finish. The entrance hall is super impressive and has beautiful decorations with very high ceilings. The rooms are spacious and have all needed amenities. I really liked the bathtub with the views out of the window and the bathroom area generally speaking. The little lounge couch in the room is super relaxing and invites to read while looking out of the window. The breakfast offers a lot of variety of food. However, I have to say inside it is very noisy and gives a bit of a canteen vibe but I sat outside for breakfast with views over the water and it was stunning. Generally breakfast is very busy inside. The hotel has a decent gym but could have a bit more equipment but there is a trainer 24/7 and they were all super kind and helpful. The pool is very nice and has a nice infinity kind of like pool. Overall I did not experience the spa but it looked very nice. Would definitely recommend this hotel as it is Lao super convenient as it has direct access into the mall which enabled quick and hassle free shopping especially in the morning hours when it just opened.