Novotel Bali Nusa Dua

Aditi Patil

The hotel is beautiful and the staff is extremely courteous. Special mention to the Inbalance Spa treatment - I barely had time. So got the Quick Bliss treatment. It was a quick full body massage; a really nice coconut scrub; and followed by a nice, warm shower and moisturiser. The ginger tea was so delicious too. My therapist was Rina, and she was excellent at her job and so very kind. She made me feel super comfortable and was extremely attentive! Thanks so much for the massage and hospitality!

Nicole Cooke

We stayed in a 2 bedroom + 2 bathroom apartment - so spacious. Each and every staff member was polite, friendly, professional and helpful. They made our stay amazing. Buffet breakfast was great - large range of food to suit everyone. Pool was good. Grounds and lush gardens were beautiful. We really enjoyed our stay and would recommend to others. Price of food and drinks were higher than we expected (higher than local surrounding places) but it was all nice - and we certainly utilised room service and cafe as we did not want to cook. Suggestion- If mirrors could be put in the bedrooms so we could do our make up - that would be great. Its not fun putting on makeup in hot bathrooms on 30 degree days..

Heshi Arora

This was our second stay at Novotel and once again the service was excellent. The rooms are spacious and perfect for families, making our stay comfortable and relaxing. The kids club was fantastic, and a special thank you to Ani and Eno for taking such wonderful care of my son. He is normally quite shy, but he absolutely loved it and didn’t want to leave! Their kindness and warmth made such a difference and were a real highlight of our stay. We’ll definitely be back and highly recommend Novotel for families.

Abdelmalik Bouchemit

We had an exceptional family stay at Novotel Bali Nusa Dua. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and outstanding hospitality. I would like to extend my special thanks to Grace Luana, Guest Experience Manager, whose kindness, attentiveness, and dedication made our stay truly memorable. She consistently went above and beyond to ensure that every detail was taken care of, always with a warm smile and a sincere desire to make our experience perfect. I would also like to express my appreciation to Mr. Bilal, the Manager, for his excellent leadership, warm welcome, and commitment to guest satisfaction. His professionalism and attention to service are clearly reflected throughout the entire resort and its wonderful team. The hotel itself is beautiful, well-maintained, and perfectly suited for families. The rooms are spacious and comfortable, the pools are fantastic, and the overall atmosphere is relaxing and enjoyable. Every member of the staff was friendly, helpful, and always ready to assist. Thanks to Grace, Mr. Bilal, and the entire team at Novotel Bali Nusa Dua, our holiday in Bali was truly unforgettable. We highly recommend this resort to anyone looking for a premium experience in Nusa Dua, and we look forward to returning in the future. Thank you all for creating such wonderful memories for our family.

K Lynch

Clean, welcoming, relaxed and the pools are just wonderful. Food good too and so was the coffee! We were a family of 9 - Six adults and 3 children. Staff were amazing with the kids, the pools just the best and the food and service excellent. A big shout out to Deni and Satya in the restaurant - thank you for incredible service. Also to the Pause cafe team who remembered what we liked and were so enjoyable to talk to. The spa is one of the best I’ve ever experienced - thank you to Happy for an excellent facial that took years off me 😉 We’ enjoyed it so much as a family we are planning to return next year!