Marriott Sanibel Harbour Resort & Spa

Ryan Blackman

Stayed at the Marriott Sanibel Harbor for our 30th Wedding Anniversary. Overall a very good experience. We had a few issues with housekeeping and the room, but the staff and service made up for it. Overall our Suite was nice, but a damaged coffee table cut my knee and the sink in the bathroom sprayed water everywhere when used. We also had some fruit fly issues. The property is beautiful and the service is top notch. Manager Nick quickly resolved our housekeeping issue and offered a cabana on our anniversary day. Restaurant manager Michael was great as were the bell staff and pool staff. Pool area is wonderful and food was excellent. Definitely a great choice for staying close to Sanibel.

Sarah Hall

I was very leery on writing a review based on our recent stay but I want to make sure that I warn others of some things that happened while we were there. I had requested an early check in. I understand that those are not always guaranteed but when I booked the hotel and also the day before we arrived; I notified the hotel that we would arrive around 3 pm. We had two young kids with us. Upon arrival at 3 pm, we checked in at the front desk. The gentleman told us our room wasn't quite ready yet but it shouldn't be too long. No big deal. We visited the pool bar and waited for a call. It was 3 minutes until 4 when we finally got our room. It started out our experience not that great. You can't tell me that there was not a 2 queen bed room that we would have been placed in upon our arrival. Second, I booked the Captiva tower. I have stayed at many resorts in the past that have multiple "towers" that are all close in proximity. Little did we know, the Captiva tower was a short golf cart ride away that we always had to call and request before being able to come back to the main part. Outside of the Captiva tower it smelled like rotten eggs. Each guest we talk with made a comment about the smell. It also seemed like a foreign land. Other than when the golf cart ran the shuttle when called, there was no staff stationed at the Captiva tower. The Captiva tower had a pool. I took the kids to the pool, no towels were in the box. The night of our stay, there was a Gala going on. We felt very outnumbered in our "street" clothing when going to the main area that evening. Food was few and far between. The restaurant was only offering a buffet, at least that is what we were told by the host when trying to get a table. The pool bar was closing at 6 pm. I told the bartender that we were looking for something that our kids would eat. He put in a to go order and we were able to get food for the kids right as it was closing. The pool area and beach area at the main resort were amazing. We have no complaints about that. The final straw that made me decide to write this review was on the day of checkout, the cleaning service entered our room at 10:20 asking us if they could come in and clean the room. Mid you checkout is at 11 am. I kindly informed the cleaning lady we still had 40 minutes before checkout time. We normally stay on Fort Myers Beach but I wanted to try something else. For what we spent on one night, it defiantly was not worth what we went through as a family. We will take our business back to Fort Myers where we know what type of service we will receive.

Allen Gordon

Stayed for two nights used pool (heated to 84 degrees)and bar / restaurant, they also have bar on pool deck with waiter / waitress service that also serve food from provided menu. There is also a regular upscale restaurant in lobby. Hotel is very clean luxurious with valet parking or free self park in covered garage with short walk to elevator. Front desk was extremely helpful . The property is located at the foot of Sanibel causeway . Room very clean and everything worked well. Bathrooms updated shower and vanitie hair dryer,iron and board,safe. Bed sheets were comfortable as well as the bed. All with a Awesome sunset and gulf view from balcony! Yes would definitely stay here again.

Rajib Roy

Over the last 30 years, we have stayed at over 100 Marriott properties. You kind of get used to their usually excellent services. Even so, this one beat our expectations. If we were to highlight one thing only, it would be how friendly and helpful the staff were. From the valet (Bob, Tom, Jeff, Kevin) to the folks at the bar (Cydni, Brianna, Amit) to the folks in the restaurant (Meri, Alejandra, Triya) and the coffee lady (Yegmur) - and many that I cannot remember names went out of their way to interact with us and make us very comfortable for the four days we stayed there. The location is outstanding with beautiful sunsets on the water and a great view of the causeway.

Andrew Cotter

The service at the Tarpon House and poolside service was terrible. I had to resist the urge to not be a "Karen" and let the people know that their service sucks! It's ridiculous that you can't get your own silverware and drinks on your own at the breakfast buffet. Instead you have to ask the staff multiple times and wait 20 minutes. Then you have the pleasure of leaving a tip for the bad service... For poolside service it was similar but somehow worse. It took forever to get a menu and silverware and sometimes it never came. Back of house is doing a great job. Food was fantastic wherever I got it from. The Steakhouse and the Cabana had amazing food with great service. So it's not everywhere just in isolated areas. The two pools were nice so that everyone has plenty of room. Athletic facilities are top notch. Rooms were clean. I took this picture with my drone.