Hilton Salalah Resort

Panko Stavby

Hello, we would like to share our experience from staying at your hotel. We visited it with our family and we have to say that the hotel is really very nice and the environment is pleasant. The staff was always helpful, kind and smiling, which made our stay very pleasant. The room was always clean and tidy, which we appreciate. As for the food, we rate it at 4.5 out of 5 – tasty and varied, but we lacked a larger range of dishes designed specifically for children. Unfortunately, there was no children's corner, which could be a disadvantage for families with small children. The beach by the sea is extremely long, which is pleasant, but unfortunately its condition was not ideal - destroyed and without maintenance. I understand that the hotel is not to blame, but it's a shame. Overall, I would recommend the hotel more to older people who are looking for a quiet stay. I would not recommend it for families with children due to the absence of an animation program and children's activities. Thank you for a pleasant stay and we wish you much success.

Mirna Ham

Beautiful room with sea sight. Excellent service and truly caring staff. We would like to especially thank Alamgir, who kept our hotel room perfectly clean every day and surprised us with beautiful towel figures — such a lovely personal touch that made our stay extra special. We also want to thank Abdallah at the reception. He handled my issue professionally and efficiently, but what stood out most was his warm, understanding attitude. He genuinely made us feel welcome and at home. Hanna & Lucas

May Shorman

The hotel is fully renovated and generally comfortable. However, there were several issues that affected our stay. The rooms do not provide slippers. During our entire stay of three days, the room was not properly vacuumed or cleaned. Upon arrival, we found fruits under the bed and a medicine box that belonged to previous guests, which indicates poor housekeeping standards. The food at the hotel restaurant was among the worst we have experienced. The salads were not fresh, and the meat and chicken were of very poor quality—very tough and difficult to eat. The food quality does not meet the standards of a five-star hotel. The chef should be changed, and more focus should be placed on Arabic cuisine that reflects the country’s identity, rather than Indian food. In addition, the restaurant does not offer basic beverages during dinner, such as juices or soft drinks. The beach is public and far from the hotel, requiring transportation to reach it. The hotel does provide a shuttle service to and from the beach, which is appreciated. Overall, the hotel is comfortable, but the housekeeping service needs significant improvement, and food quality must be taken more seriously to match a five-star rating.

Kelvin Tan

We bought a King Deluxe Seaview Room and got a King Deluxe AC View Room - along with the constant noise of a jet engine day and night - a great disappointment and not to mention, misrepresentation. Surprised that they decided it is a good idea to place all the cooler units of the hotel within eye- and earshot to almost half of the rooms. We had to ask each day if it was possible to be assigned the room we actually bought (they insisted that it's labelled a Seaview Room in their system so a 'computer says no situation') but was always turned away as the hotel was 'fully booked'. Eventually, we agreed to have 2 dinners comp'ed (but see food review below). The room was clean and spacious and the bed comfortable but don't expect any bathrobes, slippers or bathroom amenities in this 5-star facility. Then there was the food - since this is basically an all-inclusive hotel for packages from Eastern Europe, all the buffet meals were bland and not appetising at all. (And there was the 'mandatory' New Year's Eve dinner which is a story for another time.) Luckily plenty of decent options in the city (but that's a good 15-minute drive away). The alcoholic offerings were very expensive, considering their quality. The staff were friendly in general and try their best but are overwhelmed most of the time, especially at the beach bar and restaurant. And if you have not reserved a sunbed with a towel by 9am, you are out of luck until the sunset though many of them will not be used most of the day (though this more the clientale than the hotel's fault). Oh, and be prepared to be a stone's throw away from a huge cement factory complex and a gigantic container port; you'd catch the latter (day and night) from every corner of the hotel grounds. Overall, not worth the price.

Naz

I had a truly excellent stay at the hotel. Everything from the comfort of the room to the overall atmosphere was top-class. A special thank you to Amin and Said at the reception — they were exceptional. Both were extremely welcoming, professional, and always ready to help with a smile. Their kindness and efficiency really made a difference and added a personal touch to the entire stay. Thank you for such a wonderful experience. I would highly recommend this hotel and would happily stay again