Globales Maioris

Lauren Clegg

I came here on a solo holiday for a week and had such a lovely time here! My intention of the holiday was to relax and switch off and I definitely relaxed. The location of the hotel isn’t amazing, there’s not much nearby however the hotel does offer a free shuttle service to Palma and S’Arenal on certain days. The rooms and hotel were lovely, but I’d say the staff definitely make the hotel what it is. The bar staff, reception & animation were all amazing, all super friendly, helpful and welcoming. Being solo it can be lonely sometimes but the animation team would always speak to me which I appreciated, especially Louison, Lena and Ari, so thank you! There was always something to get involved in and always plenty of sunbeds if you just want to relax by the pool☀️ I’d say the biggest let down was the food, I found several times the meat was pink in the middle which was off putting, I’m pretty sure the food was the reason why I ended up sick during my holiday. Sometimes it was hard to tell what certain dishes were as the labels didn’t always match the dish or there were no label at all. As someone who doesn’t eat seafood I felt like I had to play it safe with a lot of my meals as I wasn’t sure what some of the dishes were. However, I did love the Mexican night the food was great and there was always a variety and something for everyone! Apart from that, everything else was great, thank you :)

Mrs Steele

Without a doubt, the staff make this place what it is. Sammy in animacion is an absolute legend, funny, helpful, always has time for people. We appreciated his humour and the sheer effort he puts in to make sure all of the guests are having a good time. His pool aerobics were unforgettable - he gave 100% effort and made us laugh lots. Maya and Louison are absolute stars making sure they share their attention amongst all the guests and their children and clearly really care about people. The reception team, Diana, Laurence and Cloe were full of smiles and great advice. Nothing was too much trouble and we appreciated their multilingual skills!!! The room was good, probably one of the nicer rooms we’ve had at an all inclusive resort. We did have some bugs come in up on the 5th floor and a lot of ants coming in from the balcony but it wasn’t anything we were worried about as is to be expected with warm climates. The food was a bit repetitive and often cold but there was plenty of choice. Cezar in the bar was so lovely and quick to serve people without forgoing great service. All in all we had the week we needed, relaxing and without any major worries. If we could take the team with us on our next holiday; we would! Everyone needs a Sammy in their life. What a gentleman 😊

Jedine Thomas

Rooms were clean, food was good, and the staff were friendly. However, some plates weren’t properly clean, which was disappointing. There were food options for late arrivals. There were plenty of activities outside the resort, which is great for families, and the free shuttle on certain days was a bonus. Breakfast needs improvement—sausages and fried eggs were undercooked, and some plates weren’t properly clean, which was disappointing. Aside from that, I had a great time.

Tamzin Allan

NOT A FOUR STAR!!! This hotel is a ⭐️⭐️⭐️ star at best I would probably even go as far to say as a ⭐️⭐️star. I stayed at this hotel for a week with my partner. What we experienced was one of the worst holidays I have ever been on. The floors everywhere so by the pool in the cafeteria in the bar area so everywhere, is so slippy it is so dangerous I’m pregnant and I nearly fell over about 4-5 times. Hotel rooms are clean. However, I wasn’t very impressed with the bathroom as there was gunk on our wall with long black hairs And had no ventilation in the bathroom, so it stank constantly even when you didn’t use it it just had a funny smell in there all the time, And this also affected the room. The Aircon also smelt bad. 🤨 We also had to ask for toilet paper on numerous occasions, Which I’m not being rude I think is a standard to have toilet paper in your room when cleaners are going in there every day but they would not replenish our toilet roll. Also, the cleaner took our towels and then did not replace any so we had none Also, my partner saw grease dripping from the fan in the kitchen onto the cooked food for people to eat. Otherwise, though the food was good fruit was nice no other complaints about the food. But the cafeteria itself was pretty grim there was bugs and debris all down the window gaps, we saw one of the members of staff not cleaning the cutlery. She just placed it back on the table after people sat there which I found disgusting. The plates were horrible. There was food under them and on top of them where they haven’t been cleaned properly and the glasses were the same. Also when we were eating breakfast, we noticed there was no no tables clean at all. We had to sit at one full of people stuff because we had no other option and the tables remained that dirty for about 20 minutes and it wasn’t even busy in the cafeteria else I would Understand. I expect basic hygiene when I’m going to a hotel, especially with a four star rating. One of the cleaners also moved our suitcases touched my make up products and all of my other belongings which I did not appreciate because I have some valuables and I couldn’t find them. She did not take them. I did find them in the end. I just don’t think cleaners should touch your personal items. The staff do not know Good English at all I’m not expecting them to know everything and understand everything, but just the basics were actually quite hard sometimes. This hotel is catered to the French, not the English do not go. I booked with TUI and there is no TUI rep so when I had an issue, there was no one to speak to that was English So when I made a complaint of something I needed, they wouldn’t understand. The pool is absolutely freezing. It’s not a heated pool at all. I have stayed in many hotels throughout my life in Cyprus, Thailand, Vietnam, America, Egypt, And other places, and this has got to be the worst hotel ever. ⭐ ⭐ 2 STAR AT BEST !!!!!

Arkadiusz Bazalt

Amazing hotel with great service, delicious food, and a wonderful atmosphere. The highlight of the stay was definitely the animation team – Louis, Maja, and FRAM (XD) were fantastic! Their energy, friendliness, and professionalism made every day more enjoyable. They truly care about guests and create unforgettable experiences. Highly recommended!