Flamingo Las Vegas

GAURAV GOYAL

Good location, but the check-in/check-out experience needs serious improvement The Flamingo has a great location and a pleasant overall ambience. Our room was clean, and housekeeping was up to the mark, so credit where it’s due. However, there were several frustrating aspects of our stay. The biggest issue was the hotel registration and checkout process. Despite having 10–15 people waiting in line, there was often only one person handling the counter, resulting in unnecessarily long wait times. The staff we interacted with were not particularly helpful or courteous, which made the experience even more frustrating. The hotel also has self-service check-in/check-out kiosks, but unfortunately, the payment machines were not working properly. So instead of saving time, guests were eventually forced back into the same long queue, defeating the entire purpose of having the kiosks. There was also no room service, and the bathroom design is quite poorly thought out and inconvenient. Overall, the hotel has the potential to be much better because of its excellent location, ambience, clean rooms, and decent housekeeping. But the poor front-desk management, broken self-service facilities, lack of room service, and bathroom design really take away from the experience. In short: Good location and clean rooms, but the guest service and hotel operations need significant improvement.

M M

My experience was a 10! The 21+ pool was the highlight. It was such a great amenity & easily the best part of the hotel for me. The staff was a major plus. Everyone I encountered was helpful, accommodating & pleasant. My only complaint was the bathroom & it was not up to my standards!! The shower door doesn’t extend far enough, so water gets all over the bathroom floor while showering. The shower was always hot!!! However, the shower floor had dark/black spots & needs resurfacing!!! Despite the bathroom issues, I still had a great experience at the Flamingo. The pool, amenities, location, & especially the staff made my stay enjoyable. I would definitely consider staying here again I’d just hope to see some improvements to the bathrooms!

Aimee Mitchell

Not best pleased with checking in after waiting a grand total of 26 minutes!!! Definitely not the best first impression. Other than that, the facilities are pretty bang average, but the iconic pink theme somehow makes me feel happy. The location is brilliant, the rooms do the job, and despite the long check-in, we are still pleased with our stay as of yet.

Emma Watson

Nice hotel to stay at. Casino, several eateries, and a flamingo exhibit. The rooms are certainly nice, but nothing to write home about. It's a little dated, but not bad. Some of the lobby employees could be friendlier, but they do have to deal with a lot of people throughout the day. Overall, a positive experience hi handsome 😘

Anita Phillips

We had a fantastic stay. I was a bit hesitant based on the age of the hotel, and the looks on others faces when we told them where we were staying haha... however we had a newly refurbished room which was awesome. The bedding was comfortable and clean and the room was well serviced when attended. Unfortunately our room was not serviced very often. The pool area was good... all pools are only 3.5 feet deep. The location is perfect and the cost was fantastic. Overall we really enjoyed our stay and wouldn't hesitate to stay here again. Note: We paid for a late checkout, and when returning to our room on the last day, our card wouldn't work after 11am. We had to get security to come up and let us in. Apparently the check in staff did not load our room card correctly and it is a common occurrence as we were advised by security. Also quick note: we were on the 14th floor. During the day, the shower mixer worked well to alter the temperature.... however, if you showered after midnight, the water was burning hot regardless on turning rhe mixer to cold. My husband grumbled about this everyday. The speak easy was cool. The drinks are consistent pours and the waiting staff are very attentive and welcoming.