FERGUS Club Mallorca Waterpark

Emma Oliver

Had such a good stay here, nothing to complain about or fault. I came with my friend (we are both young girls), while the hotel is mainly catered for families we still had a great time here! It’s in a great location, 5/10 minute walk to the beach and there were areas by the pool we could relax without as many children around. The food was really good, different themed meals each night and the entertainment was also really good. Quick service at the bars and super friendly staff! There was lots of entertainment throughout the day too! Absolutely would come again!!

Bachir Amidan

⭐⭐⭐⭐⭐ My stay at this hotel was amazing overall. I met so many excellent people during my holiday, and the majority of the staff were friendly, professional and welcoming. The only disappointing part of my experience was at the beginning of my stay, when I dealt with Laura and Mar. I already had a confirmed booking online, but I was asked to pay an additional €50. This was not a great first impression and was the only part of my stay that I felt could have been handled better. Thankfully, everything improved from there. I met some fantastic members of the team who really made our holiday special. A special mention goes to José at the swimming pool, who did an excellent job looking after the children and making sure everyone was safe and enjoying themselves. His effort and positive attitude were greatly appreciated. I would also like to recognise Mohammed, one of the chefs in the VIP kitchen. He was absolutely amazing always welcoming guests with a big smile and providing excellent service. His entire team were professional, friendly and presented themselves extremely well, with clean uniforms and a positive attitude towards everyone. That level of care and happiness genuinely made the food and the whole dining experience feel even better. Overall, we had a fantastic holiday and made some great memories. Despite the issue at the beginning, the excellent staff we met afterwards made a big difference to our experience. I would definitely recommend this hotel to anyone coming to Palma, especially families. I enjoyed my stay so much that I will definitely be coming back soon! ☀️🌴 A big thank you to all the staff who made our holiday special. ❤️

Inna Aleshina

It is as good place if you have small kids. Nothing to do with teenagers though. They are too big for lots of kids activities here, and too small to do jet skiing for example. Service is good, towels were changed daily. Rooms are not new, but clean and comfy. Staff is friendly. Food is questionable but it is much better than in other all inclusive hotels I have been before. You will always get fresh fruits, veggies. Fish, chicken, pork - all is eatable. You will not enjoy it, if you are a foodie, but it is ok. If you have small kids, ask for a room far from stage. Otherwise no sleep until 23.30. Note, all deposits for thing you need to borrow, like extra towels or electric kettle, is in cash. You pay deposit 10 eur + 5 eur for the day of usage. Well that was strange, but who am I to question the hotel policy. Take your own shampoo and conditioner. Your hair will thank you later. I understand people who are very happy about this hotel, and people who are leaving negative reviews. It is all about expectations. If you want luxury, pay more and find another place to complain about. Fergus provides exactly what you pay for. I really enjoyed our stay here.

Petr

We had an absolutely amazing stay at Fergus Waterpark! We came as a family with two children, and everything exceeded our expectations. The food was excellent – tasty, varied, and of outstanding quality every day. The staff were absolutely exceptional: friendly, professional, helpful, and always smiling. From the very first moment, we felt welcome here. The hotel itself was perfectly clean, very well maintained, and ideal for families with children. The water park was fantastic, and our children absolutely loved it, although it is worth noting that only children with a minimum height of 120 cm are allowed in. Overall, our stay was simply perfect. We could not have wished for a better holiday, and we can wholeheartedly recommend this hotel to everyone, especially families with children. We will definitely come back again!

Joanne Batt

We had a fantastic holiday and thoroughly enjoyed our stay. Although the rooms are basic, the hotel was clean, well-maintained and perfect for families, with excellent facilities and a great waterpark that kept all three of us entertained throughout the holiday. The food offered was nice, not the hugest amount of choice but always done well and the staff across the resort were always friendly, welcoming and happy to help, especially the Scottish lady on reception (so sorry, I didn’t catch her name!) The atmosphere around the hotel was fun, relaxed and ideal for creating wonderful family memories. A special mention must go to the animation team, who were absolutely outstanding. Their energy, enthusiasm and dedication made a huge difference to the experience for our dance loving little boy! From daytime activities to the evening entertainment, they worked incredibly hard to ensure guests of all ages had a great time. They were friendly, engaging and always encouraged everyone to join in (but without it feeling too pressured) which created a fantastic holiday atmosphere so thank you SO MUCH to them all. Thank you to the entire team at Fergus Club Waterpark Majorca for an unforgettable stay. We would happily recommend this hotel and look forward to returning in the future.