Solymar Hotel and Beach

Manpreet Kaur

It was an amazing experience staying in Solymar Hotel. The ambience is so nice. The rooms are clean and tidy. The staff is very helpful n cooperative. We stayed here for one night as we missed our flight to Delhi. My daughter just love being here. While leaving the room , she said, "i ll c u again my dear room!" 😂 Indeed, v had a gud time here...wil soon mk a plan to stay again here, inshaallah.❤️ Much love Room 715 15th july 2026

Waleed Gadri

I am writing this review while I am still staying at the hotel in rooms 1414, 1413, and 1418. I would rate this hotel no more than 3 out of 5, and I do not believe it deserves a five-star hotel. Positives: The reception experience was very pleasant, and the staff were professional, friendly, and helpful. This was the best part of the stay. Negatives: * No valet parking service. * No towels were provided at the swimming pool. It is unreasonable for a five-star hotel to ask guests to bring towels from their rooms. * No face towels or bathrobes in the bathroom. * No hair dryer available. * The bedside lamps were not working. * Breakfast options were limited, and items that finished at the buffet were not refilled. * The gym should ideally be open 24 hours a day, as is common in most five-star hotels. All of these basic details are supposed to be part of the standards of a five-star hotel, as they directly affect the guest’s comfort, relaxation, and overall experience.

rachristian1

My stay at Solymar Hotel exceeded expectations from start to finish. The atmosphere is relaxed yet professional, and everything feels well-maintained and thoughtfully organized. It’s the kind of place where you can unwind after a long day and still have everything you need right at your fingertips. What really made the experience stand out, though, was the level of service. Mosaraf, my housekeeper, did an outstanding job throughout my stay. The room was always spotless, well-prepared, and consistently refreshed without ever feeling intrusive. He was courteous, attentive, and clearly takes pride in his work, which shows in the details. It’s rare to come across that level of consistency and professionalism. Between the comfortable accommodations, solid amenities, and excellent service, I’d definitely return and recommend this hotel to others.

John Danadan

5/5 Stars The best thing about our stay at the hotel was Eman! She greeted us with such warmth and a beautiful smile every time we saw her. Her positive energy and excellent service made us feel truly welcome from the moment we arrived. The kind of staff member that makes a big difference in your hotel experience. Highly recommend this place just for her alone!

Ahd Gaber

Great Beach Vibes, but Subpar Hotel Experience, Overpriced and Unprofessional We recently stayed at Solymar Hotel from May 26th to 30th to celebrate our anniversary. Unfortunately, our overall hotel experience fell far short of what you would expect from a property charging premium rates. The Positives: The one redeeming quality of our stay was the beach. The beach access, vibes, and service by the water were genuinely very nice. I want to express my specific thanks and gratitude to Sylvia, our waiter on the beach, who provided exceptional service and made our time by the water wonderful. However, a major takeaway for anyone considering a stay here: you are much better off booking a different hotel for half the price and simply paying for daily beach access at Solymar. The Negatives: The hospitality and professionalism of the hotel staff were incredibly disappointing. I mentioned at check-in that we were celebrating our anniversary, but there was absolutely zero acknowledgment—not an upgrade, not a complimentary drink or cake, not even a simple note or flower in the room. For a hotel at this price point, these small gestures are standard practice, and the lack of effort was noticeable. The room itself was not clean upon arrival. There was an empty water bottle left under the couch and dust everywhere. We called room service twice between 3:30 PM and 5:00 PM to request extra towels and water, but nothing ever arrived. We eventually had to go down to the reception late at night to ask again and complain about the cleanliness. Sadly, the housekeeping did not improve over the next few days, and the room never truly felt clean. Breakfast was another daily frustration. The options were very limited, and whenever we went down, the buffet was completely empty. We had to repeatedly ask the staff to refill the food, resulting in a 15-minute wait every morning just to get breakfast. The Conclusion: When we shared all of this feedback during check-out, the general explanation given was that they have had to replace staff with less experienced personnel due to the current regional situation. I do want to highlight and sincerely thank Eman at the reception, who handled our check-out. She was not present during our stay, but she showed a wonderful act of genuine hospitality—sincerely apologizing for what happened and proactively asking what she could do to make our experience better. Her professionalism was a breath of fresh air and much appreciated. However, while I can empathize with the hotel's hiring challenges, it is entirely unacceptable to pass these operational issues onto the guest while continuing to charge premium, luxury-tier room rates. If the hotel is operating at a diminished capacity, the prices should reflect that. Overall, I was highly unsatisfied. The hospitality level simply does not justify the cost, and I would not recommend staying at the hotel itself until they resolve their management and service issues.