Novotel Kuala Lumpur City Centre Hotel

Sam Adel

Here’s a polished Google review based on your experience: Overall, I had a pleasant stay. The rooms are average and about what you would expect from a four-star hotel—comfortable and functional, but without many standout features or luxurious details. The service, however, was excellent. The staff were friendly, attentive, and always willing to help, which made the stay much more enjoyable. The highlight of the hotel was definitely the restaurant. The food was exquisite, with an impressive variety of dishes. Everything I tried was fresh, full of flavor, and of excellent quality. The breakfast buffet was particularly outstanding and absolutely worth including with your stay. The location is also convenient and close to the Pavilion and the Petronas Twin Towers, although it’s a bit of a walk. I would recommend using a Grab or your own vehicle to get around. One thing to note is that the hotel doesn’t offer much of a view, as nearby buildings block most of it. Overall, I would happily stay here again, especially for the excellent service, fantastic restaurant, and delicious breakfast.

Mootag Shon

This hotel enjoys an excellent location. Using the covered skywalk next to the hotel, you can easily walk to Pavilion Kuala Lumpur in about 5 minutes and the Petronas Twin Towers in around 15 minutes. Most of Bukit Bintang's major attractions are also within comfortable walking distance. The room was clean and well maintained throughout my stay. The reception staff were professional, welcoming, and always willing to assist with any questions or requests. The gym was not very large, but it was well equipped and perfectly adequate for a workout. The swimming pool, however, could use some improvement. There were not enough sunbeds available, and the pool area seemed to require a bit more maintenance. The highlight of my stay was definitely the Happy Hour at the lounge on the ground floor. The staff were exceptionally friendly and attentive, and the selection of hot dishes, cocktails, and other refreshments was thoughtfully prepared and delicious. It was by far the most enjoyable facility in the hotel. Unfortunately, I cannot remember the names of the lounge staff, but I would like to sincerely thank them for their excellent service and warm hospitality. One thing worth noting is that bottled drinking water is not provided in the room. Instead, each room is equipped with a water purifier, so I would recommend bringing a reusable water bottle to make the most of this convenient and environmentally friendly feature. Overall, I had a very pleasant stay and would gladly recommend this hotel to anyone looking for a comfortable and conveniently located place to stay in Kuala Lumpur.

michael ross

Stayed at the Novotel KL for 3nights towards end of the Asia holiday. Great location ad right close to shopping mall. Staff throughout hotel all very helpful. A special thankyou to Mr Rubel & Mr Rasid in the Executive Lounge who are always on the hop making sure everyone is looked. The suite we were in was great to be able to spread out and not feel so closed in. Pool area is nice as we were the only ones there at the time. Lol

Ayoub Fekry

I really enjoyed my stay at Novotel Kuala Lumpur City Centre. The hotel was very clean, comfortable, and in a great location. The staff were kind, professional, and always willing to help. One thing I really appreciated was how flexible and accommodating they were whenever I needed assistance. The service was excellent, the rooms were well maintained, and the overall experience exceeded my expectations. I would happily stay here again on my next visit to Kuala Lumpur.

ariff oth

A great business stay with an unbeatable location, though parking is a bit of a challenge. ​I stayed here for 3 days and 2 nights for a business trip. My first impression was that the parking ramps are quite narrow; as I drive a large sedan, it was a bit tough to navigate the tight turns. ​However, the room was spacious and well-equipped, including a good TV with all channels accessible. A bathtub would have been a great addition, but it was comfortable nonetheless. For business needs, the meeting rooms are excellent—spacious and well-suited for a seminar of around 50 pax. ​Regarding the food, I had the breakfast, lunch, and dinner buffets. While the variety is somewhat limited, everything tasted good. One minor downside was the staff frequently approaching guests to register for the hotel membership, which could be a bit distracting for some. ​The highlight is definitely the location. It’s right in the heart of Bukit Bintang, making everything accessible by foot. Pavilion is just across the road, and you can even walk to KLCC via the air-conditioned pedestrian bridge. The swimming pool is a bit small, but overall, it was a very pleasant stay.