Grand Palladium White Island Resort & Spa

Lindsey Bell

We had a wonderful stay at the Grand Palladium White Island Resort & Spa and were thoroughly impressed throughout. The hotel itself is excellent, with great facilities and a fantastic atmosphere. The food was consistently high quality, offering a wide variety in the main restaurant along with several excellent à la carte options that really enhanced the overall dining experience. What really stood out to us, however, was the professionalism of the management team. They were visible, approachable and clearly take great pride in running a well-organised hotel. Their leadership is reflected in the smooth day-to-day operation and the high standards maintained across the resort. The staff were friendly, attentive and always willing to help, making us feel genuinely valued as guests. The location is also ideal, especially with Ushuaïa just a short walk away. An all-round excellent stay — we would happily return and highly recommend it to others visiting Ibiza.

Danielle Pithers

We had the most amazing stay here! The hotel is lovely and in a great location. The beach is just behind the hotel and airport is a 5 minute drive. All of the staff were friendly and helpful. It is a great hotel for kids. The kids club and all of the staff were fantastic including the entertainment. The rooms are cleaned daily and the cleanliness of the hotel was great. We couldn't fault it here and loved our stay!

Rachael Adams

Our fourth visit to this hotel and second time booking direct. We had a great week and the staff really want to do their very best for you . I think the hotel itself is ready for a revamp as some areas/rooms are a little tired. It’s a great location for the beach and clubs in walking distance. The staff gave me room options based on a request ahead of my arrival which was very appreciated. As a coeliac traveller it can be tricky but the hotel try hard to ensure you are catered for the best they can. There are some things still I would suggest the hotel can improve in this area such as correct food labelling in restaurants, correct labelling on menus on the apps, more choice for coeliacs - particularly desserts and also an offering in the new sorts area as currently only fruit as an option. One person made this trip super successful and special and that was Naiara Fuentes. She works incredibly hard to ensure guests have the very best holiday. Having met her on our last trip in June this year Naiara went over and above to work with me before our arrival to ensure my dietary requirements were met in the best possible way and to try and create a stress free holiday. This included working with me to create a bespoke menu to meet my requirements, working with the kitchen to ensure safety and she also remembered I had desperately wanted paella in June and it wasn’t possible and she made sure I got paella this time. We had a special thoughtful delivery to our room with a lovely thoughtful note which made us feel very valued as customers and I would say she absolutely made our holiday. She is a real credit to the team and I hope to return next year ️

Mansi Bawa

I recently visited this resort and had a mixed experience. The service was great, and the food was good, although getting reservations at the premium dining area was quite challenging. As a result, I ended up eating at the buffet most of the time. The rooms could use some improvement in terms of lighting – they were not well lit. Additionally, the bell service was a bit rude and not as friendly as I had hoped. However, the spa experience was a highlight! I had a massage with Ana, and she was excellent. Her professionalism and skill made the experience truly relaxing. Overall, while there were some areas for improvement, I appreciated the good food and excellent spa service, and access to a clean beach.

George

The hotel in September was perfect. There weren't too many people, so it was quite chill and cozy, exactly what we needed but still had nice live music and spectacular nightshows. The kidsclub was key for us, our child enjoyed the animation and activities there. A big thank you to Carla, Rocío, Samuel, Guadalupe, Paula and Laura who always welcomed our boy with a smile and took care of him with love. Also the facilites and the room were very good, clean and pleasant.Overall, it was a great stay.