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Montego Bay Holidays
Luxury Accommodations
Hassle Free Booking
Winter Sun Destination
Montego Bay
Easy-going days and lively nights will be enjoyed when you stay in Montego Bay, a fabulous resort in sun-kissed Jamaica.
You’ll discover stunning white sandy beaches, awe-inspiring coral reefs, mouth-watering gastronomic delights and - as you would expect - you’ll hear the rhythmic beat of uplifting reggae music everywhere you go.
This enchanting getaway - known as Mo’Bay by local people – is home to some of the island’s most exquisite hotels where you’ll be given the VIP treatment the moment you arrive.
Montego Bay – the capital of Saint James Parish - is blessed with magnificent beaches and one of the most popular is Doctor’s Cave Beach, a 300m sandy expanse with amazing coral reefs and a host of thrilling water sports on the waves including water-skiing, kayaking, paddleboarding, windsurfing and jet skiing.
Catamaran cruises, yachting trips and snorkelling tours are other popular water-based activities in Montego Bay. There’s also the option to climb aboard a trusty pedalo or banana boat for a feast of fun.
Other great attractions include an aquatic theme park, jungle ziplining adventures, Bunker’s Hill Cultural Experience and an incredible marine park where you’ll be wowed by huge luminous coral reefs and mangroves which are teeming with colourful fish.
Gloucester Avenue - known as the Hip Strip - is a bustling area where you find a myriad of superb shops, bars and restaurants when you can savour the flavour of jerk chicken and other traditional Jamaican favourites. This place really bursts into life in the evenings with live music and pulsating night clubs where you can dance from dusk till dawn.
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Montego Bay
Prices from
£1409
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Ocean Coral Spring is perfectly located along the pristine shores of Montego Bay. This resort is set against the backdrop of crystal-clear Caribbean waters and powder-soft sands, offering an unforgettable escape for those seeking both relaxation and...
Montego Bay
Prices from
£1419
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Ocean Eden bay offers guests and experience like no other. With pristine white beaches, crystal waters and unforgettable sunsets. Whether in a suite or soaking in the swimming pools, Ocean Eden Bay promises a one-of-a-kind escape for those seeking...
Up to 25% Off
4.3
Google reviews (5916)
Montego Bay
Prices from
£1299
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience complete elegance and excitement at the 5-star Dreams Rose Hall, a divine choice for a Caribbean holiday on the paradise island of Jamaica. Located in Montego Bay, this all-inclusive sanctuary offers a host of leisure opportunities, with the...
Special Offer Details
Up to 25% Off
Up to 25% Off
Up to 25% Off when travelling between 01/02/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 25% Off when travelling between 01/02/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.3
Google reviews (5916)
shamoy wallace
My stay at Dreams Rosehall was really well spent. Let me first start with the positives. The property itself is beautiful!! Almost every where you walk on the property you'll have an amazing view of the sea. The lazy river and slides gives a great mixture of excitement and relaxation whichever you feel for. The position of the restaurants are mostly central and you'll always in reach of a bar or food stop.
The service is 5 star! The staff will make you feel at home. I experienced no bad service at all.
The food is really good. There is a perfect balance of Jamaican and international cuisine. From the main buffet, to the a la carte, there is always a great variety with great taste. I tried almost everything.
The only issue I would have had isn't really a big issue as but I do believe the rooms are bit dated. They are clean but I think with some small renovations they can be much better. All in all, it was an exceptional experience, thank you dreams for a great stay!
Monique
The food was always amazing, with lots of variety. The staff couldn't do enough, always there to help. The service was impeccable, and they were always really friendly. We did have to change rooms, some of the rooms could do with a bit of updating.
There were many activities at this all inclusive resort and we never felt bored. My family and I decided to pay for a boat trip that they had on offer with a company they work with, which was absolutely amazing.
There was quite a hard sell for a time-share like programme, but apart from that, no complaints really.
Ella Zoon
Check-in was scheduled for 4 pm, but unfortunately, our room wasn’t ready until 6 pm. To their credit, the hotel made up for this by offering us a complimentary late check-out (normally charged at about $50 USD per hour), which was appreciated.
The facilities overall were clean and well maintained. However, the spa was missing a sauna and steam room, which was a bit disappointing.
Food was mixed. The Italian restaurant was a highlight with very enjoyable meals. The buffet had a decent selection, but many items were served warm or even cold instead of hot, which took away from the experience.
The restaurant staff were excellent — very friendly and often went above and beyond to accommodate requests, which really stood out.
Entertainment was varied. The DJ played throughout, but the music selection could have covered a wider range of genres. On the other hand, the poolside entertainment was fantastic, and the lazy river/tube pool was a lot of fun — we ended up spending a full day just relaxing there.
Rooms were decent and clean. The bathrooms felt a little dated but were well maintained.
Overall, it was a comfortable stay with some memorable highlights, though there are a few areas where the experience could be improved.
Kye English
Lovely hotel. Amazing food options and a comprehensive cocktail menu. Bar, restaurant, and hotel staff were all incredibly lovely and caring, something you do not find too often in all inclusive hotel resorts. Janine at the bar was lovely, even know her favourite letter is J!!!. Service was very nice and rooms were comfy. Good views from the room and balcony also. Hotel was located about a 20 minute drive from the airport, a little bit away from all of the other hotels other than one next door. Means it feels like a getaway.
What negative I will say is that the Playa representatives invited us to an ‘induction breakfast’ thinking it was to do with what services are on offer at the hotels. Instead it was a way for them to sigh you up to the company club so you get discounts for future bookings etc.. After not attending the breakfast the staff stopped smiling at and saying hi to me as we didn’t contribute to their sign-ons.
Ian S
THE MAGIC HAS GONE
I have been coming to what was the Hilton Rose Hall Resort for about 20 years and there was always a magic about the place. The staff were always amazing and would do anything to ensure your stay was as amazing as the last. I met my now wife at the hotel 15 years ago. I’ve been to the hotel approximately 20 times and this would have been my wife’s 6th time. We wanted to come back and celebrate our 15 year meet me anniversary in the place where it all began.
Unfortunately we have been let down at every turn. The place is now clinical with no heart or magic. When we first arrived the staff were all hand on heart, welcome to Dreams but now, only 1 week in to a two week holiday the staff are all miserable and to be honest apart from trying to force feed you a time share you don’t want, we actually don’t know what half of them do. No one can answer a simple question and it feels like one rule for one and another for everyone else. We booked and paid for a cabana at the lazy river but other people were using the cabana’s without paying and nothing was done.
The Three Palms used to be free as part of Hilton but now you have to pay. The charge should be $49 per person which is what we paid, only to find out others had paid $49 per couple.
Overall we haven’t been made to feel welcome, we actually feel like people here just can’t be bothered with a smile. Now don’t get me wrong there are people here that do go above and beyond but not enough for you to feel like you’re welcome
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Up to 35% Off
4.4
Google reviews (2327)
Montego Bay
Prices from
£1399
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Be transported to a captivating tropical paradise with an all-inclusive stay at the 5-star Jewel Grande Montego Bay Resort & Spa, located on the vibrant Caribbean island of Jamaica. Expect laid-back days topping up your tan on the beach or revive your...
Special Offer Details
Up to 35% Off
Up to 35% Off
Up to 35% Off when travelling between 01/02/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 35% Off when travelling between 01/02/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (2327)
Penny Proud
Firstly I want to send special thank you to butler TOBY and TYRONE for my beautiful room decor. My dining experience at the steakhouse was excellent with our waiter EVON top notch. The food was good, steaks were amazing, temperature on Point with a beautiful presentation.The drinks were made with love 10/10.The property was very clean and tidy. House keeping was quick and reliable with our request. The staff were friendly and helpful.Just need more entertainment options after dinner there wasn’t much to do just the club. Overall experience 100/10. Definitely will be back.
Yuli Shumsky
Our stay at Jewel Grande Resort in Jamaica was absolutely incredible — even during a category five hurricane! The staff went above and beyond to make sure everyone was safe, comfortable, and well-fed. When the hurricane struck hard during lunchtime, they still managed to bring fresh, warm food to everyone, which was so impressive and comforting in such a scary moment.
Before the storm, the resort was already amazing — great food at several restaurants, a clear, beautiful ocean, and tons of fun activities to do. There’s a spa, gym, pools, and even a kids arcade where parents can drop off their children to play. Every single staff member was friendly, caring, and professional from start to finish.
Even through a hurricane, Jewel Grande made us feel safe and cared for. Would definitely recommend!
Laurie Opitz
Really enjoyed our time in Jamaica. Our butlers Toby and Lennox were great! They checked in on us and kept us informed on what was going on and they managed to get us a difficult reservation. They were friendly and fantastic! The hotel was in process of stuff being worked on and is in need of some upkeep. The staff was helpful and friendly. The food was really good! The beach was wonderful and I loved the water stuff they have! Super fun!
Thea Risser
I literally love this resort!! I had the best time and didn't want to leave. There were a few reasons why I gave 5 stars.. Marvin, the server was AMAZING! HE LITERALLY MADE EVERYONE FEEL SO WELCOMED! He made everyone laugh and his work ethic was fire and on point! As he picked up all the dirty dishes, he made sure every guest was attended to. I dont think I ever seen him slow down . He worked everyday except one and I noticed he wasn't there by the change in Atmosphere and cleanliness of the place. He really needs to be cloned lol! Secondly, the activities ladies are so awesome as well! They are so bubbly, full of smiles, and try so hard to get people to come play the games, which are fun! The dancing was my favorite!! The hotel amenities were on point for me but I wished the dj played more because music is life!! I had no issues there and was so sad when I couldn't stay past my week stay.. I will come back!! So beautiful!
Christine Jebbison
Absolutely beautiful, secure, secluded, and to top it off - the service was the very best experience we've had.
One draw back (being a Jamaican) - the Jamaica dishes were not always authentic. Seemed to be somewhat catered to non-Jamaican guests.
The beach could be more manicured, but it so lovely and not over crowded at all. The best time to go to Jewel Grande is mid September when it's not as busy.
The staff where hands-down great! And the service was excellent!!! This was our first time we've actually stayed in a hotel in Jamaica (as we typically stay with family). Overall - we had a great experience. We will be back, but hoping the food will be authentic - unfortunately, including the Jerk pit.
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Up to 20% Off
4.4
Google reviews (1924)
Montego Bay
Prices from
£1479
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Lose yourself on the paradisiacal shores of Jamaica with a 5-star holiday at the magnificent Hyatt Ziva Rose Hall. Nestled in the idyllic beachfront setting in Montego Bay, this incredible all-inclusive resort offers stylish, modern accommodation, an...
Special Offer Details
Up to 20% Off
Up to 20% Off
Up to 20% Off when travelling between 26/11/2025 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off when travelling between 26/11/2025 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (1924)
Patrick Kirlew
This place rocks. The staff is great and management went above and beyond in accommodating all the guests during and after hurricane Melissa. They kept the food and entertainment coming and it was great. They refunded everyone for their stay after the hurricane and kept us safe and sound at the property. I cannot give them enough accolades for their outstanding service and accommodation. I will definitely be returning here when they have recovered from this devastating hurricane..
WELL DONE ZIVA AND ZILARA. Outstanding service.
Brittany Miller
Went with a groups of friends and everyone had an amazing time. I would like to especially mention some of the staff that we encountered.
Onique at the front desk was so helpful and amazing.
Kyle Mighty endured our stupid jokes and was absolutely professional.
Gillian our server at the buffet was the best of the best. She was so polite, friendly and fast. She even organized a surprise for our friend celebrating a birthday. She is lovely!
Avian firstly I’m sorry that we pressured you so much at the bar haha but you remained professional and we appreciate your service.
Hotel manager Stefan was also very polite and professional.
Shoutout to Jason even though we never met him he helped us to have a great day without any hiccups.
Overall all the staff were fantastic even though I can’t recall all the names. The food was great, the property was very clean and everyone took the time to make us feel special even as locals.
Michelle Montez
I was just there this past week during Hurricane Melissa. I arrived just before the storm, unfortunately we could not make it out due to the airport closure. Hotel manager Adrian and his staff who chose to stay were in a word PHENOMENAL to those of us who were there. Food, and limited entertainment was great. They checked on every single one of us and made our stay enjoyable considering the conditions outside. They made sure that everyone stayed informed and safe. I will definitely be a returning guest to this property in the future. I am grateful and thankful for all of the staff as well as the hospitality of the Hyatt. Thank you!!
Kathie Darden
I’ve vacationed at Hyatt Ziva’s in Cancun, Riviera Maya, Los Cabos, Puerto Vallarta and Rose Hall several times. I continue to return because I always have a great experience.
Recently returned to Ziva Rose Hall.
Food great, cocktails great, Service great. Kudos to Daniel and the entire entertainment team; the music, games, water aerobics, etc were on point daily. The man at the Jerk Hut has the food and service at a 10 everyday. The Jamaican party the resort hosts is just the best.
The grounds are beautiful and resort very clean. However updates are desperately needed inside the resort. Specifically the curtains in my room were really worn; the carpet throughout the resort definitely needs to be replaced. It’s old, worn and extremely dirty. One spot by one of the elevators on the 1st floor has a large spot. My 11 yo daughter asked me if it was a crime scene. Of course it wasn’t, but the big, red stain on the carpet initially scared her. The paint needs updating and decorative items placed on all of the large wooden console tables. The console tables are just bare.adding decorative will enhance the resort.
The needed updates is why I scored a 4
Sherry Pamela Forbes
The resort was amazing. The pools the beach access and the service from staff was awesome. My only unsatisfactory comment is the food option. Room service was provided, however it was often over an hour to receive the food. The in room service options were also limited. The best food I had was at the brick open pizza place and the Urban Eats which was at the main resort. The other restaurants were scattered around the resort about a 10 minute walk. The buffet, seafood restaurant, and the perk chicken dishes were either extremely too spicy, or lack seasoning. It was hard to find a good selection of food. I enjoy experiences all cuisines. I don't think this was my best experience of Jamaican food. Enjoyed all the entertainment and activities.
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Up to 20% Off
4.4
Google reviews (2618)
Montego Bay
Prices from
£1619
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Captivate your senses on the picture-perfect shores of Montego Bay, Jamaica, with a sublime 5-star holiday at the adults-only Hyatt Zilara Rose Hall. Whether you’re craving sun-drenched hours of relaxation or activities galore, this romantic tropical...
Special Offer Details
Up to 20% Off
Up to 20% Off
Up to 20% Off when travelling between 29/03/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off when travelling between 29/03/2026 - 20/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (2618)
Breyanna Johnson
Heartfelt Gratitude to Hyatt Zilara Staff
A huge thank you to the incredible staff and administration at Hyatt Zilara for their exceptional service during Hurricane Melissa. Your dedication and commitment to guest well-being went above and beyond, ensuring that we felt cared for and comfortable despite the unforeseen circumstances.
Attention to Detail: Thank you for your meticulous attention to every detail, making sure our needs were met promptly and efficiently.
Delicious Meals: We truly appreciated the hot meals provided three times a day and the all-day accessible snack bar, which kept us nourished throughout our stay.
Frequent Updates: The regular meetings to update us on the island's situation and travel options were immensely helpful and reassuring.
Relaxation Services: The complimentary massage sessions were a thoughtful touch, allowing us to feel as close to being on vacation as possible, even amidst the storm.
Entertainment: Your commitment to keeping us entertained during the entire stay did not go unnoticed and was greatly appreciated.
Compensation and Transfers: The generous compensation and complimentary airport transfers showed your genuine concern for our safety and comfort.
The Hyatt Zilara staff truly prioritized the safety and satisfaction of their guests, demonstrating it through their thoughtful actions. Your efforts made all the difference, and because of this exceptional hospitality, I will definitely be returning. Thank you for ensuring we all got home safely! 🌟
Antionette Hubbard
The stay was overall good. We booked a swim up room and the views were great. We fairly enjoyed our pool daily. My favorite part of the trip was the hookah. Monique the assistant manager at the hookah stand made sure our hookah was full and we enjoyed it every bit. We were very grateful for her service. Also Malcome who works by the pool was also very generous and kind. He ensured our drinks were always full. As a girlie who always stays at the Hyatt this was one of the better resorts but it doesn’t beat the Hyatt Ziva in Cabo. I didn’t like that there were no options to upgrade wristbands for better liquor choices. We had to go off the resort to get a quality tequila the Jose Cuervo was giving us a headache. Still there are some things that can be improved. The room cleanliness can be a little better and the room service was a little slow but overall it was a decent stay. We had dinner at one of the restaurants and I want to highlight the lamb chops and lobster it was amazing. The driver the hotel assigned us to was Delano and he was amazing!! He took us all over Montego bay safely! Overall I would rate it a 8/10 I will be bringing my family back for Christmas.
Angela Dotson
My husband and I just returned from celebrating our 29th wedding anniversary, and we couldn’t be happier with our experience. This resort truly exceeded our expectations!
We were a bit nervous before arriving, as recent reviews had us concerned. Jamaica has always been our “happy place,” but our last two visits to other resorts had been disappointing compared to years past. We didn’t want to be let down again—but Hyatt Zilara completely restored our faith and reminded us why we fell in love with Jamaica 29 years ago.
From the moment we arrived, the staff’s warmth and genuine hospitality stood out. Nearly everyone we encountered went above and beyond to make sure our stay was exceptional. The small gestures and thoughtful touches throughout our visit really made the difference. A special shout-out to Shavene, Stacy, Teneika, Horatio, and Lucrellas in Watersports(sp?) —they were absolute standouts, though truly, the entire staff shined.
The grounds were immaculate and beautifully maintained, the restaurants offered great variety and quality, and there was a nice balance of relaxation and activities.
If I had one small suggestion, it would be to incorporate more Caribbean music on the adults-only side instead of the everyday radio songs we can hear back home—and perhaps lower the volume just a bit.
Overall, we left feeling refreshed, grateful, and reminded of why Jamaica will always hold a special place in our hearts. Thank you, Hyatt Zilara, for helping us celebrate such a special milestone in such a memorable way!
Edwin ADOO
This all-inclusive resort is overall good, though I expected it to be exceptional. If you’re looking for an international-style resort in Jamaica, this is the place. But if you’re hoping for a truly authentic Jamaican experience, it may fall short.
We originally booked for the Jamaican feel, but were a bit disappointed—especially with the food. I’m not saying the food was bad, but it lacked authentic Jamaican flavors. Service was also noticeably slow almost all the time, which took away from the experience. The only restaurant I truly enjoyed was the buffet at Choicez—the steak there was to die for. On the other hand, the worst place we visited was the hibachi restaurant. The food wasn’t great, and while we were still eating, the waitress came and took my almost-full drink without saying a word. At that point, we stood up and left—definitely a horrible experience.
Our balcony overlooked the family side (Ziva) even though we booked adults-only, which wasn’t ideal. For the price point, the bathroom and toilet also felt fairly average.
That being said, several individuals truly went above and beyond to make our stay memorable, and they deserve recognition:
• Alicia, Malique, and Mark – always welcoming with a smile
• Sheldon at the jerk hut
• Elvis on the beach, for outstanding service
• Terry-Ann and Tiana at concierge, both incredibly helpful
• Jason, chef at Calypso
• Anthony, our waiter at Fuzion
• Tricia, Kemona, and Prittanya from the Playa Collection team
• Jdarling at the cigar shop
These individuals made our trip special despite some disappointments. Their service stood out and reminded us what true hospitality feels like.
Nadia Harvey
Cons: I disagree with the 5-star rating. While the rooms are acceptable, they are extremely humid, and there was a strange smell coming from the AC vents. Additionally, the hallway carpets are filthy, showing clear signs that they haven't been replaced in quite some time. The food options were decent, but at every restaurant we visited, they were almost always out of something or missing ingredients.
I also noticed that room service trays were left outside doors; for instance, a guest next to me left their tray out at night, and it was still there in the morning. While this may not be a concern for everyone, to me, it's a red flag—potentially indicating a roach problem. Lastly, the hallways leading to the rooms have an odd smell, and the lighting is quite dim.
Pros: resort's outdoor areas are beautiful, and I spent most of my time there. I loved the beach, the pool, the swim-up bar, and the entertainment. The staff provided excellent service, showcasing great Jamaican hospitality. The spa is outstanding as well. I had a massage overlooking the beach, and it was amazing. The spa facilities are very clean, and the staff there is incredibly friendly.
To sum it up, I would definitely stay here again. Personally, when I'm on vacation, I only use my hotel room for sleeping. However, if you prefer spending more time in your room or plan to stay for an extended period, I would not recommend it. For me, the beauty of the resort's outdoor spaces outweighed any drawbacks I noticed
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Montego Bay
Prices from
£1799
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience a laid-back Caribbean island getaway to S Hotel Jamaica, a fabulous all-inclusive hotel. Located in Montego Bay on Jamaica’s north coast, close to the airport and within easy reach of 4 18-hole championship golf courses, this heavenly hotel...
4.3
Google reviews (2734)
Montego Bay
Prices from
£1849
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Wake up to glorious tropical days on the sun-soaked Caribbean island of Jamaica with a stay at the 5-star Secrets Wild Orchid Montego Bay. Settled beside powdery white sand and glistening turquoise waters, the spectacular adults-only complex is an...
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4.3
Google reviews (2734)
Arcenia Macklin
I recently returned from a 60th birthday celebration at Wild Orchid. It was an awesome experience. I've been to several resorts in Jamaica and I have to say this one was the best thus far. They offer many activities and live shows. It was Jamaica Day on one of my day's and the "Bob Marley Tribute" was excellent. We did karaoke and water aerobics. Lounged around the pool with exceptional service. An authentic jerk truck with plantain and corn visited the pool area daily. The Blue Mountain restaurant served delicious Jamaican cuisine; I had the oxtail. The Asian Infused restaurant was also delicious. We also got a massage at the Spa; best I've ever had. As I stated earlier, everyone was so accommodating. I'd like to shine a special shout out to a few people who made our stay EXTRA special: Karen (at the lobby bar), Amanda (our appointment Spa setter), Oscar, Erron (pool server), Ray, Peanut, Nadia, Janice, Nick (water aerobics instructor), Sayno, and Sherece (Pool server).
Kris M
I booked Secrets Wild Orchid Montego Bay for my mother’s birthday, a rare opportunity for her to rest, as she is always caring for everyone else. After over an hour on hold confirming a date change, I was assured everything was ready. When we arrived, there was no shuttle, and I was denied entry for 20 minutes at the hotel gate despite showing my confirmation and passport, causing a backup and near heat exhaustion for everyone waiting in the blazing sun. It wasn't until the taxi driver made a scene that we finally got moving.
Check-in was unorganized, and staff couldn’t locate my reservation or room. It took nearly two hours and calls to Hyatt before I was finally moved to the Preferred side I had reserved. During the stay, I was appalled by unsanitary conditions, fecal splashes on the toilet, dirty water served for tea (see pic), and yellow-tinged, foul-smelling water from the faucets.
I requested follow-up from both the general manager and the director; neither followed through despite repeated promises. The room service manager, to his credit, took responsibility for the water issue and delivered cake and wine for my mother’s birthday, but this gesture could not make up for upper management’s failures.
The only redeeming aspect was the kindness and professionalism of the general staff despite obvious systemic issues. For over $1,300 for two nights, the experience was unacceptable; unsanitary conditions, basic accommodations, no meaningful recognition of a special occasion, and lack of promised follow up from upper management.
I usually stay with Marriott, but I gave Hyatt a chance. This experience made me deeply regret that decision.
Cleveland Landheart
Our experience at Secrets Wild Orchid was was nothing short of amazing. The staff delivered unprecedented service. Our guide Brandon was truly the best in the business. In addition we purchased the private Moonlight Dinner and couldn’t have been happier. This was our first trip to Jamaica 🇯🇲 and I can say we will definitely return. Rooms could use some updating.
C J
This resort is so outdated and needs renovation bad. Even the preferred side is outdated. Although I didn't experience the roaches I heard several people complained about it in their rooms. Even a couple stated upon check-in they had to ask them to come and clean their rooms again. Amstar which is the excursions are overpriced. You still have to pay for your food for Rick's Cafe. Its best to book through the travel agent or self for any excursions. There was mold throughout the shower area, water was running into the toilet area. House keeping never mopped the floor for cleaning nor changed the sheets the entire stay. Had to keep asking for clean rags and towels. Lamp shades were moldy and they keep the room cool so you won't smell the mold. Please avoid this high price expensive resort. Do not Do not buy from the boutiques very expensive and overpriced. Will never stay here again!
Helen Gorringe
We have just returned from here. All I can say is excellent.
All the staff make you feel welcome and part of the family in Jamaica. The barracuda bar is the bar to be at. Dowaine, Shereece, Althea, Jenell, Kadeen nd KerryAnn make you feel so special and they take very good care of you.
Deandra and Junior in the restaurants take very good care of you.
Lisa and Rusheka and the others on reception are always available and extremely helpful. Anita on the cleaning team looked after us very well.
Duran and Rashmaine our buttlers were exceptional. They were kind, helpful and made our time in Jamaica extra special.
I would recommend this hotel 100 %
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4.4
Google reviews (1987)
Montego Bay
Prices from
£1899
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Immerse yourself in the party spirit of Jamaica during an unforgettable Caribbean holiday in the chic surroundings of the Breathless Montego Bay Resort and Spa. This adults-only abode is an ideal tropical retreat for both couples and friends, with...
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4.4
Google reviews (1987)
Amanda Yuen
We were here a couple weeks ago. Unfortunately only got about 1.5 days on the resort before we decided it was best for us to leave before the hurricane struck. But I wanted to personally thank our butlers and the staff for helping us come to an informed decision. The time we did spend the food was amazing the staff were knowledgeable, helpful and sooo kind! Our room was beautiful and clean and the butlers truly went above and beyond to make us feel special. I hope all the staff are safe and look forward to seeing you again in the future for a full vacation!
Alyssa Miller
Everything was amazing!! We got the presidential swim up suite and it came with 2 butlers. Olivia and Javon were phenomenal!!!! They made us feel sooo loved! Definitely made it worth spending more for their services. The food was awesome! They do a good job keeping up with the place!
Dr Pepper would have been a sweet add but that's okay I'll talk to drpepper about that!
The views were great too!
Tamara and oniel were some amazing bar tenders!!
ONIEL the private driver was awesome and so helpful!
Rachael Cherry Wyatt
Horrible!!! Worse resort DON’T waste your time or money!!
First we arrived and after traveling since 2am we were ready to get settled in. Our room was not ready on time at the 3pm check in time. We traveled with a group and we were the only couple that didn’t have a room. Someone finally came out to get out 45 mins later after waiting.
Secondly, our lights that night kept turning on automatically while we were sleeping so we had to keep getting up to turn them off. How frustrating it is when you can’t sleep after long day of traveling!
Third, our safe in our room did not work properly so we couldn’t lock our viable things up. The safe wouldn’t lock, as we kept getting an error.
The refrigerator kept going out also. You can tell our room needs work and the upkeep is being neglected.
Fourth, we PAID for the exhale club. So We were promised a welcome gift in the room upon arrival on the travel itinerary it mentioned a welcome gift and champagne. We didn’t have that in our room, I had to mention this to
Front desk. Then they eventually bought it to our room.
Also, included in the exhale club, we were supposed to enjoy premium liquor. The resort bars ran out of the only two brands that we wanted to drink. One the second night they even mentioned they had to do a store run. It’s very unprofessional and upsetting to know as a guest
You purchase a package and the resort is not up to par and can’t deliver what you want. An all inclusive resort should never run out of something guests were promised.
Fifth issue we had was a constant noise in our room so we couldn’t sleep.
Update: So we found out it was coming from the rooftop pool. Maintenance came to the room and had to turn a pump off so we could not hear the noise.
Also, when there are events at night they are held in the lobby so you can’t sleep due to the loud music. It was not a smart idea to have entertainment and dj in lobby at night.
We travel to relax and rest. And this vacation was the worse vacation my husband and I have experienced.
And FYI the other people the group also had issues with different things so it wasn’t just us!
Arielis Estevez
A Truly Unforgettable Stay!
From start to finish, our stay was absolutely amazing! From the moment we arrived, we were treated like royalty. The resort is perfectly located, with stunning views and easy access to local attractions. The Jamaican food was out of this world — every bite was full of flavor and authenticity.
I want to give huge shoutout to Bellboy Stephen, who went above and beyond to make sure we were always having a great time. His positive energy and dance moves were the highlight of the night.
Bartender Keino at the Altitude Rooftop Bar, kept the good vibes flowing with perfectly mixed drinks and a welcoming attitude. We also had the pleasure of chatting with lifeguard Audley (Tony), whose stories about Jamaican culture and his younger days gave us a deeper appreciation for the island.
But most of all, I want to recognize Radalfi and Demar, part of the hotel management team, for truly going the extra mile. They consistently checked in to make sure everything was perfect and that we were having the best time of our lives. Their attentiveness, warmth, and genuine care made us feel like family, not just guests.
In fact, because of the incredible staff, we ended up extending our stay by an extra day — we simply didn’t want to leave!
We left with full hearts, big smiles, and unforgettable memories. Highly recommend this resort — we’ll definitely be back!
Stephanie Love
I had such a wonderful experience at Breathless Montego Bay Resort & Spa! The resort was beautiful, the food and drinks were excellent, and the overall atmosphere was vibrant and welcoming.
A big highlight of my stay was the entertainment team, especially Zidane. He was full of energy, incredibly friendly, and went out of his way to make sure guests were enjoying themselves. His positivity and enthusiasm really stood out and made my vacation even more memorable.
Thanks to Zidane and the rest of the team, my stay at Breathless was truly unforgettable. I would highly recommend this resort to anyone looking for great service, entertainment, and relaxation all in one.
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4.3
Google reviews (3230)
Montego Bay
Prices from
£1959
Based on 7 Nights, All Inclusive, Including Flight & Hotel
If tropical relaxation or romance is what you desire in your next luxury holiday, look no further than the Caribbean paradise of Jamaica and the 5-star Secrets St James Montego Bay. This adults-only complex offers an extravagant exotic escape with...
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4.3
Google reviews (3230)
Mili Mathur
This resort turned out to be one of the most disappointing vacations I’ve ever taken. I’m sharing this so others can avoid the same mistake. Don’t be fooled by the glowing reviews — many are incentivized, which hides what guests actually go through here.
When we arrived, we were told our assigned room was “no longer available” and were suddenly transferred to another resort (St. Orchid). We were told it was because of “construction,” but that story fell apart when we discovered Secrets St. James was still open and guests were staying there. They had clearly overbooked and simply moved us elsewhere.
The entire property is dated and poorly cared for, with visible wear and tear everywhere. Bugs in the rooms, maintenance staff soliciting tips, and people openly selling drugs on-site made us feel completely unsafe. To make matters worse, staff even asked to take drinks from our in-room fridge and cooler — something I’ve never experienced anywhere else.
The much-advertised $200 resort coupon is a complete gimmick. It can only be used in small pieces toward hugely inflated spa prices, and staff constantly push spa services to the point of harassment.
Do yourself a favor and book elsewhere — this resort is not five-star quality and is far from the relaxing luxury getaway it claims to be.
Dr. Stacy-Ann Thomas
Nice hotel, staff was amazing, food was good. The spa was my favorite experience at this property.
I didn't like that they tried to sell us wine on multiple occasions -at an all inclusive. You cant make a hibachi reservation in advance but when you get there, there are no availabilities. A good portion of the beach had seaweed so we had less area to swim.
Michael Valladares
All around great resort. Plenty of beach and pools for everyone to enjoy. Being a preferred member and having access to Breathless Altitude Rooftop restaurant had amazing food and a view. The Piano Bar was my favorite spot for drinks and a show. Beautiful views and the JERK CHICKEN MAN need to be experienced!
Sue Yeng
Exceptional Stay – Beyond Our Expectations!
Our recent stay at this hotel was nothing short of maximum in terms of our experience. From the moment we arrived, the hospitality was unmatched. The front desk staff who checked us in were incredibly warm, welcoming, and accommodating, ensuring that every detail was taken care of so we could have the best time possible.
A special mention goes to the concierge, who went above and beyond to help us celebrate our friend’s birthday. The room was beautifully decorated, making the occasion even more special and memorable it was such a thoughtful touch that truly set this hotel apart.(I provided the balloons)
Throughout our stay, every single staff member in the restaurant, bar, and entertainment areas showed the same level of genuine care and friendliness. Service was consistent, professional, and always delivered with a smile.
This was a stay where every detail was handled to perfection, and it’s clear that the staff take great pride in making guests feel valued. We left with wonderful memories and can’t wait to return
Quentin Carver
We arrived at secrets Montego Bay and started off very well from check in. Most of the days we were out and about on excursions. Our rooms were clean but often housekeeping didn’t clean for example the sink or the cups on the table, or replenish our hand soap. On Sunday 10/12/2025 there was a roach in the room, we thought nothing of it and smashed it and went to sleep. On 10/13 we saw 3 more roaches. There was two that we smashed and 1 got away. It was late In evening we decided to contact the front desk. Where we were greeted with an attitude even tho we did nothing wrong. We spoke to the manager and he didn’t offer anything but an apology. Once we returned to the room we found another roach and saw that they were coming from the refrigerator compressor (pictures attached). The front desk was contacted again where then we were offered to switch rooms at 2230pm. The bellhop met us and took us to a new room. The manager didn’t check back in until the next day and offered us points due to the inconvenience which is not acceptable. We wanted to come there and have a nice time for our wedding anniversary and ended up not having the best time of our trip. Something needs to change, because I spent a lot of my money for this resort and preferred club and to not get service that I pay for is unacceptable. We probably wouldn’t stay at a Hyatt resort ever again.
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Up to 55% Off
4.4
Google reviews (2841)
Montego Bay
Prices from
£2119
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Escape to the sun-drenched shores of Jamaica and enjoy a luxurious Caribbean holiday at the adults-only Sandals Montego Bay. Sitting beside a stunning white sand beach with views over crystal clear waters, this splendid all-inclusive retreat exudes a...
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Up to 55% Off
Up to 55% Off
Up to 55% Off when travelling between 01/10/2025 - 31/12/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 55% Off when travelling between 01/10/2025 - 31/12/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (2841)
Imani Cartozzo
This review is long overdue. I stayed here back in June 2025. My husband and I wanted a quick getaway for my 30th birthday so we got a butler suite Thursday - Sunday. My experience was not recommendable. Most of the young workers are rude and don’t want to be at sandals. One of our butlers, Odane, was absolutely HORRIBLE!!! We were only there for 3 nights and didn’t enjoy him for a second. He had us waiting initially to check into our room for an hour before he even came to welcome us and walk us to our room. Every time we called him it took him 45 minutes to meet us somewhere when he said he will be there right away. We requested a specific alcohol Thursday and he didn’t get it to us until Saturday night, hours before we checked out. He said he had an “emergency butler meeting” Saturday and went missing for half the day after he said he was meeting us at the jerk shack. We spent our entire weekend waiting for our butler when we could’ve serviced ourselves. We wasted our money and time choosing sandals Montego Bay as the place to celebrate my 30th birthday.
J Ez
Lets me start with letting you guys know that my experience was during hurricane mellisa. From he first time stepping off the plane, 5 star experience sandals lounge with red stripe and red stripe light on tap. The staff all were overly amazing. Then the strorm hit wrecked the the place. At this point I would like to give them 7 stars. The way the staff took care of us during this storm not being able to get ahold of there own families while displaying smiles and comfort for us. I would like to make two huge shout outs to Vernon which I believe was the general manager stayed very professional and also went above in beyond keeping us updated and always accessible. Daneree which luckily happened to be our neighbor was so comforting, informative, genuine, a absolutely breathe of fresh air and again i repeat she was also a person who didnt know if her family was safe or still went out her way every chance she got to make sure we was good and tht includes the whole staff. All the days we wasnt able to fly out was complimentary which later I found out alot of places charged a distress rate ate 700 dollars but not sandals. They fed us everyday 3 meals one being oxtails and and another being surf and turf this is my first experience in Jamaica and sandals. Im here to say the best experience of customer experience I've ever saw. I strongly recommend every visit this resort its worth it. Ill definitely be booking with them again.
Jacquelyn Levin
I will start by saying those who complain- you’re the problem
1. You can’t get any better than being 7 minutes from the airport with a prompt pickup after sliding through Club Mobay
2. The second we hit the resort (this is our 7th Sandals stay) everyone could not have been nicer, every single person/staff we encountered would say hi- ask how the day was- if we needed anything
3. The food actually was pretty good. Keep in mind- portions are smaller than home (which is prob for the best) but we didn’t have a bad meal. Got into Butchs twice/ they recently updated their menu and I LOVED IT (also they now offer a sit down breakfast which I think is new)
4. Get the signature roll from Soy
5. Get the Espresso Martini from the bar next to Soy/Butchs
6. To our butlers Dalton & Cassandra. Thank you. Thank you for being the warm, stress free energy we both needed. Thank you for the incredible lunches, the small details that made our anniversary trip unforgettable and the daily hugs (Cassandra). You have the most tiring job but you do it with a smile on your face and I wanted to let you know how much you are appreciated
7. Take care of the orange kitty
Book the trip- make the memories and can’t wait to see you all again soon!!!
Jazleen Aguilar
This was our first time traveling to Jamaica and visiting Sandals and we were EXTREMELY dissatisfied. We were not made aware that the hotel was under renovations which blocked several views that was promised in the lobby and restaurants. The room was okay - bed was super uncomfortable. I expected more for a honeymoon suite room. My boyfriend now fiancé planned a beautiful proposal on the beach and hired their photographer AND HE MISSED THE MONEY SHOT. The picture of him on his knee on the beach was not taken and the next day when we saw the pictures the staff and manager had big attitudes and we basically had to beg for them to comp us just $400. The proposal and photographer was hundreds of dollars more than that. They wasted several hours of our last night and morning “waiting for a manager” Christopher (one of the 3 managers we talked to) who still couldn’t do anything and had to escalate things more but it would take more time. Staff rude especially at the photo place - DO NOT GET KEVIN AS YOUR PHOTOGRAPHER. It’s like pulling teeth trying to get managements attention. We sent an email to Vernon Johnson the General Manager in hopes to get compensation for the money my fiancé paid for the photographer. Doubt we’d get a response. I am an avid traveler and a travel agent. You are better off staying at a nicer resort where you can’t hear airplanes taking off every 30min.
Matthew Driskell
We went on our honeymoon and I expected a lot more than what we received. First let's start with the room. It was nice sized and right on the beach with a great bathroom. Negatives about the room is the ventilation fan in the bathroom did not work. The AC does not go below 68 so during the day it can not keep up and the rooms feel very humid. Cools down ok at night. Then we also had the honeymoon package added which we did not get. Next the service was decent. Most of the bartenders were fairly rude and took awhile to get you a drink. As for restaurants we tried them all. Nothing really stuck out and really made us want to come back. Our favorite was Soy which is a Sushi bar restaurant but it also had the longest wait. One night almost waited 2 hours just for some soup and sashimi. Now for location it is fantastic, you are literally right on the beach and we spent most of our days in the ocean or longue by a pool until dinner time. Very relaxing and beautiful. I would go back but so upgrades are definitely needed
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4.1
Google reviews (665)
Montego Bay
Prices from
£2249
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Experience sublime island luxury in the Caribbean with a 5-star escape at the Zoetry Montego Bay, on the paradise shores of Jamaica. Here you will discover an impeccable adults-only retreat where you can enjoy blissful days on a sun-kissed beach,...
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4.1
Google reviews (665)
denis masson
Let me start by saying that Zoëtry is very quaint. Rooms are beautiful and align with the 5 star rating. This is where it ends. Food is mediocre. Every meal there's items missing on the menu. Same for drinks. Had one spoon to stir my coffee all week. No bath mats, room floor is tile and quite slippery. There was only like 40'of us at the resort. The common theme during any conversation was the lack of food, drinks and service in general. One night management offered us a dinner at another resort . They offered to 16 out of 40 people so the list of complainants was quite extensive. When paying 5 star $ you expect 5 star service and food.
It's a shame because it's a beautiful little boutique resort.
Imitation crab and Greek salad loading with green olives.
Words hardly make my statement and concerns justice. Many couples requested a move to a different resort
Kevin Hollenbeck
This place is a hidden gem just 10 minutes from Montego Bay airport. The staff, the space, and the food are all top notch.
I especially want to celebrate Ricardo. He was attentive and helpful from the moment we stepped foot onto the hotel grounds. If you are his boss and read this, he was awesome and deserves recognition for his hard work to make out vacation flawless.
We will be going back.
Kate
2nd time visiting Montego Bay this year and my first time staying here. I must say, I'll be back next year for my bday!! The atmosphere was relaxing and laid back. I really didnt get the full experience of the resort but Jason, my butler made up for it. He would check on me daily, updated me on the menu and made sure I had a hot bubble bath every night. Just made me feel very special during my stay.
Jennifer Harris
This is the 3rd Zoetry we have visited and we will NEVER return to this location. Room service takes an average of 2 hours and the order was never correct. We signed up for an ATV & Water excursion. It was a two hour commute to location and another 90 minute wait for activities. It was 96 degrees; no water (items in lockers) with excessive flies from manure. It was so uncomfortable we decided to pass on ATV and get lunch while we waited for our canoe. After looking at the menu and deciding we were told only two things were available:wings and fries. Transportation back wasn’t until 1:30 so we had a long time to wait to return. Very disappointing trip! The work out room has broken equipment with no air. Towels are not replenished or replaced. We got them ourselves. The window in the bathroom is too transparent to leave the light on while showering. The refrigerator keeps items “not warm” certainly not cool. Upon complaining a rep for Zoetry said Jamaica location receives a lot of complaints. Info needed prior to booking! Run for the hills! Don’t come here! Finally, I am allergic and have a fear of cats. They are everywhere and in the dining room it’s unbearable.
KENNETH ASH
This may be for you, I had a very strange experience. Start with why you want to stay, then finish with the "wait what" First its quiet, very peaceful at times, seemed empty, you get a butler which is more a customer service manager, nice but dont expect much. Clean room bath area great water pressure fridge, good AC control. More than half the staff were great. The "meh" side, no elevator, no iron , yes its true, service takes forever, be on vacation, eat late at specific times, no food mart inside or out, Not 1 person went in the beach water, dont blame them. Strange things happened at times, out of no where. Always out of something. Needs upkeep if I showed you the details.
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