Sunset At The Palms Resort

Daniele Cuppari

This beautiful resort feels like a total immersion in a botanical garden, surrounded by lush palms and vibrant birdlife. The bungalow-style rooms add a unique, peaceful touch to the experience. It is worth noting that this isn't a "party" destination; the atmosphere is quiet and never feels crowded. Evening entertainment is low-key and charming, featuring "Piano Paul" at the martini bar or the occasional poolside band. ​While the food was generally okay, I would have loved to see a wider variety of tropical fruits and traditional Jamaican dishes. The highlights were definitely the Chef’s Showcase and the a la carte dinner; the quality during those evenings was where the resort truly shined. ​Although the property isn’t beachfront, the walk to the sand takes only a couple of minutes, and there is always a guard available to help you cross the road safely. The beach area is well-equipped with a bar, grill, and very clean restrooms. There are plenty of chairs available, though you'll want to head down early if you have your heart set on a cabana (usually a few becomes available early afternoon).Staying for the sunset is a must! Available on the beach are also free watersports. ​The true heart of this resort is the people. The staff and locals are incredibly happy and inspiring, and they are the primary reason I would return. A special mention goes to the friendly resident cats and goats that add so much character to the grounds.

Charles Vandersluys

My wife and I absolutely love Sunset at the Palms and have stayed at the resort several times over the years. The beautiful setting, friendly staff, and relaxing atmosphere are the reasons we keep coming back. We were booked for another one-week stay beginning January 9, but unfortunately, about two weeks before our trip my wife became very ill with the flu. Her doctor prescribed two inhalers, and then, just two days before our departure, she developed a lump on the side of her neck the size of a golf ball. After a visit to the hospital, she was given medication that warned of severe diarrhea as a possible side effect, potentially lasting up to two weeks. She simply was not well enough to travel. I still made the trip because she did not want us to lose everything we had paid for. When I arrived, I spoke with Danna Grant, one of the managers, and she was very kind and understanding. She suggested that Air Canada Vacations might be able to help and that I could possibly be charged as a single traveller. I appreciated her concern and willingness to assist. After returning home, I contacted Air Canada Vacations and provided medical information, hoping that at least my wife's unused resort portion could be refunded. Unfortunately, that did not happen. While I understand that travel companies have policies, I also wish Sunset at the Palms had been able to provide some assistance or a refund directly for the unused resort stay. As loyal returning guests, it was disappointing to lose that money because of a genuine medical emergency that was completely beyond our control. This experience has not changed how we feel about the resort itself. We still think Sunset at the Palms is one of the nicest places to stay in Jamaica, and the staff have always treated us warmly. We simply wish there had been a little more flexibility and compassion for long-time guests facing an unexpected medical situation.

Ethel & Frank Dubbs

This place is heavenly. This tropical resort "feels" like Jamaica. The beach is clean, and the water is clear and warm. The thatched umbrellas are an ideal way to soak up the beach, sand and the salt water, while listening to the waves. The food is abundantly delicious. But the best part is the staff! They make you feel welcomed and pampered. Thank you all! Sunset at the Palms Resort 🌴 ⛱️☀️🇯🇲

pauline Boss

We have just returned from a first visit to this hidden gem. We went with friends who had been before and we were excited to experience it ourselves.Its a little bit of a jaunt from the airport about 1 1/2 hours. I highly recommend booking private transfer to get you there quicker then the bus if provided with your booking. I also highly recommend using Club Mobay… it was included with this resort booking, one of the unique bonuses of this resort. The staff here are beyond amazing, all so friendly and willing to help out. The food is fresh and delicious. There is always something for anyone, that being said it can feel a little repetitive, but that isn’t and shouldn’t be a deal breaker. The Lotus leaf dinner was fabulous.The treehouse like accommodations are very comfortable and have everything you need. Tip if you want to open the slat covers on windows just pull the pin. The Beach which yes you need to cross the road for is worth every step. They have staff there always ensuring you get across safely. There are plenty of beach chairs as well as a great bar and restaurant. The do offer chair side service. If you need anything don’t be afraid to ask they are open to doing anything they can to make your trip memorable.This is a very quiet small resort. , there is no entertainment staff so if you want quiet and relaxing this is perfect.

Oksana Reymer

We stayed at Sunset at the Palms for 3 nights as a couple. Overall, our stay was okay, with some highlights and some disappointments. One important thing to note (which I wish I had paid more attention to in reviews): the beach is across a busy road. The resort does have staff and a system to help guests cross, but it still wasn’t the most relaxing or seamless experience and took away from the “easy beach access” feeling. The property itself is beautiful, very lush and tropical, and once you’re on the beach, the water and views are absolutely gorgeous. The rooms were fine, nothing special. Housekeeping did a very good job and kept the room clean. However, the shampoo and conditioner were clearly diluted with water, which felt disappointing for a resort at this level. Service was mixed. Some staff were kind, but not everyone was friendly. One uncomfortable moment stood out: when we arrived and went to lunch, I explained that I have food allergies and asked what options were available. The server didn’t make eye contact, didn’t respond verbally, and quietly walked away. Later I realized she went to the kitchen to check, which I appreciated — but the lack of communication felt awkward and unwelcoming in the moment. The food was good but not great — enjoyable, but not particularly memorable. We were also surprised by how limited the fresh fruit options were. In summary, the resort has a beautiful setting and stunning beach, but the beach access, inconsistent service, and small details kept the experience from being truly relaxing or special. Our stay was fine, but not one we’d be eager to repeat.