Servatur Waikiki

Lisa Sanders

This is our second time staying here, I enjoyed our last holiday but this time I felt things had improved further. Staff were much more friendlier, paticularly isabel in the restaurant who was our waitress most days. Our room.was sufficient and kept clean. A good selection at meal times and plenty to drink, I really enjoyed the fact you could help your self to hot & cold drinks. The pool was lovely and always plenty of sun loungers. No issues and we hope to be back in February. Thank you for a great holiday.

Sammy-Boy Ayres

Ok I’m going to give my own personal opinion on this hotel the stuff the food and drink and the holiday makers. 1. The hotel it’s safe is fine a little dated in areas but clean. 2. The rooms again very clean unfortunately for me the bed was not that comfortable. But that is my opinion. 3 the stuff. the stuff are lovely and very helpful nothing is to much trouble very friendly .4 food. the food was really good for a aic buffet there was your same day to day dishes but also a special that was different every day so really nice. 5 The drinks are mostly safe served except the cocktails but there is a line at the bar and it can make it very time consuming to get a drink if you wanted a cocktail. 6 the entertainment it’s your basic stuff live music on the evening until 10pm then there’s a club room that do karaoke till 12am, bingo around the pool in the afternoon that kind of thing, this is not a party hotel. 7 the holiday makers aka the other guest, now myself and the group I was with are as friendly as you get and do like to make a nice effort to dress up a little smarter on holiday, but I did feel as if we were being looked at a lot someone even said about how we were dressed all week on the karaoke mic. I just didn’t understand why it was so unusual to people there that we make a effort to dress for dinner and so on. I will say this is not the hotels problem but I did feel maybe it was not our kind of persons staying here at the time we were, if it’s odd for people to make a nice effort to dress nicely on holiday.

Jens Meeuws

The hotel has an excellent location, making it easy to reach everything you need. The staff are very friendly and helpful, creating a warm and welcoming atmosphere from the moment you arrive. The swimming pool is well maintained, with plenty of space to relax comfortably. The rooms are clean, comfortable, and well taken care of. Overall, it was a very pleasant stay and definitely a place I would recommend!

William Humphreys

I recently stayed at Servatur Waikiki and had such a fantastic experience that I felt it truly deserved a special mention. From start to finish, everything about the stay was smooth, friendly, and full of positive energy. The rooms were big, bright, and spacious — exactly what you want when you’re on holiday. They were kept spotless throughout our stay, with plenty of space for luggage and a comfortable bed that made it easy to relax after a day in the sun. The whole hotel has a lovely, lively feel to it, but it’s also clean, well-kept, and very organized. Now, let’s talk about the staff, because they honestly made the trip unforgettable. At the bar, Diego was absolutely brilliant — always friendly, always smiling, and always ready to serve up a great drink. His cocktails were delicious, and he had such a welcoming personality that made everyone feel included. He’s one of those people who can brighten your day just by saying hello. But the main star of the show — without a doubt — was Pepe in the restaurant. What an incredible person! Every single day, Pepe would walk around the restaurant with the biggest, warmest smile on his face. He greeted every guest like an old friend, always full of joy, laughter, and genuine happiness. You could tell he truly loves his job and takes pride in making people feel welcome. Pepe didn’t just serve food — he created an atmosphere. Whether it was breakfast, lunch, or dinner, you could always hear him cheerfully chatting, laughing with guests, and spreading good energy everywhere he went. Even when the restaurant was busy, Pepe made time for everyone. He noticed the little details, remembered faces, and always made sure people were happy. You can’t help but smile when he’s around — his positivity is absolutely infectious! Seeing Pepe each day became something we all looked forward to. He’s the kind of person who turns a good holiday into a great one. His joy is genuine, his energy is endless, and he makes the restaurant feel more like a big family gathering than a hotel dining room. People like him are what make a place truly special. Overall, Servatur Waikiki is a wonderful hotel with great facilities, comfortable rooms, and an incredible team. But it’s the people — especially Pepe and Diego — who make it shine. I can’t thank them enough for making my stay so memorable. If you’re thinking of booking here, don’t hesitate — you’ll be greeted with smiles, laughter, and some of the best service you’ll find anywhere. I’ll definitely be coming back, and I hope Pepe and Diego are still there when I do!

Leisha Searle

Just returned from our 2nd time visiting. 1st time as a couple, this time around took family including 2 toddlers. All had a great time. Rooms cleaned daily, cleaners very polite and friendly. Beds comfy. Lots to keep the children entertained. Food was great, I am celiac and managed to find enough selection each meal time. Most staff are happy and friendly. Special mention to Ana in the restaurant who went the extra mile each day, she was fantastic with the kids and they looked for her daily. She is an asset to your team! Very friendly entertainment team. Was nice to see some familiar faces from our first visit. Overall a great hotel, team and atmophere. We will be back.