Servatur Playa Bonita

Sharon Hanna

We had a great week here mid July. Unusual building. 4 separate round buildings house the rooms over 4 floors, each unit has a lift. Rooms spacious and clean. Small balcony, our view wasn't great we were one floor up over the maintenance compound, but that didn't bother us. Balcony was sunny for a couple of hours late afternoon. Also overlooking the Jacuzzi area with hills behind. Comfortable beds, maybe a little firm for some. Aircon unit worked very well. Basic bathroom, plenty of hot water whenever we needed a shower. The highlight was the FOOD!!! We were All Inclusive and I honestly could not fault it - read quite a few moaning reviews about the food so wasn't expecting much, but were not too fussy. The amount of choice was amazing at every meal. Every day there were different themes in one area. Fresh meat and fish cooked infront of you - notice stating you can request it cooked as you want.... Mainly chicken and pork but beef a few times and Duck!! One day Languostine on the grill!! And Langoustine starter another night. Different fish too. A vegetarian section, pizza,pasta, chips for the unadventurous, fresh fruit and many desserts to choose from and a Soft serve Ice cream machine! (Working most of the time 😏) Big choice of bread and cheses, salads.... on and on, how anyone can moan is beyond me. Self pour beer, soft drinks, water and wine in the dining room. The pool area was busy and never enough sunbeds, but not our thing, so not an issue. Self pour beer, soft drinks, water and juice machine at the pool bar (the only bar open during the day - maybe they open both in full season) Entertainment in the evening was as expected, just for an hour from 9.30. Bar shut promptly at 11pm but there are several bars a stones throw away for continuing if you want to. Reception staff were friendly and efficient- it always amazes me how they switch from one language to another. Restaurant and Bar staff were good, hardworking and long hours. The cleaning and maintenance staff were good too. Location was great 5min walk to the Promenade, 7mins to the bus station. We walked along the promenade one afternoon to the main beach and tourist shops, then to the Sand Dunes- stunning and surreal. Went to the Yumbo centre just to see it - not our thing but friendly and busy. Taxi back to hotel was 5 euros. The restaurant is the only fully indoor area, the bars and seating are all outside, some parts covered, so I imagine in the cooler months that could be an issue. All in all a great hotel

Rob

Really lovely hotel - stayed for 10 nights May 2026 with our 1 year old. Super friendly staff, lovely clean premises and an excellent restaurant offering lots of variety for our daily meals. The animation team however without a doubt stole the show and really make this hotel a lovely place to stay. Absolutely brilliant team that carry the hotel on a daily basis. Engaging, funny, chatty, caring, talkative and inclusive - had these guys (Bader & Danny) not been around, we would not have had such a wicked time! Proper gents to spend time with. Cheers fellas!

Kuba Janer

I would rate my stay at this hotel 4/5. The location is very good, the staff were extremely friendly and helpful, the food was good - although I’m not a picky eater. The rooms were clean. The main downsides were the sunbeds, which were permanently occupied by towels even when nobody was around, and the fact that people often smoked in non-smoking areas, such as at the tables, by the pool, and in the covered area near the bar. Overall, it was a very pleasant stay and I would recommend the hotel, but these issues should definitely be improved.

Daria Cywińska

Overall, I had a pleasant stay at the hotel, mainly thanks to the very friendly and helpful staff. Everyone was welcoming, polite, and always willing to help. The food was also tasty, with a good variety of dishes, so there was something for everyone. Unfortunately, the biggest issue was the number of sunbeds. The hotel has around 270 rooms but only about 200 sunbeds. Assuming there are at least two guests per room, that’s approximately 540 guests sharing just 200 sunbeds. Although the hotel has a policy against reserving sunbeds, by around 7:30 a.m. almost every sunbed around the pool is already taken. The only ones left are usually single sunbeds without umbrellas, located in the less attractive parts of the resort. It’s disappointing that the hotel does not enforce its own rules. Another downside is smoking. Even though there are no-smoking rules in many areas, guests regularly ignore them and the staff do not intervene. The worst place is the chill-out area, where people even smoke in the covered sections. Because there is very little airflow, it often feels like sitting in a smoke-filled room, which makes it difficult to relax. While the food itself is good, there are far too many flies in the restaurant. Unfortunately, they frequently land on the food, which is both unpleasant and unhygienic. I was also disappointed with the selection of alcoholic drinks included in the all-inclusive package. For a four-star hotel, I expected much more. There are only around six cocktails available, and most of them are made from pre-mixed bottled cocktails of unknown origin. Two years ago I stayed in a three-star hotel in Mallorca, where the selection was much better. Guests could choose from a variety of local spirits and mix their own drinks with different soft drinks, which felt much higher quality than what is offered here. In summary, the hotel has many positive aspects, especially the excellent staff and good food. However, the shortage of sunbeds, the lack of enforcement of the no-smoking policy, the flies in the restaurant, and the disappointing all-inclusive drinks selection mean that the overall experience did not meet my expectations for a four-star hotel.

Emily

I have just finished my week stay at playa Bonita. The hotel is great, very aesthetically pleasing with a huge pool, jacuzzi and well kept grounds. The entertainment was brilliant, lots of stuff going on throughout the day such as games by the pool ect and then your entertainment at night too. The rooms are basic but nice and clean with comfy beds. There is daily cleaning of the rooms and the cleaners did an exceptional job. The only thing letting this hotel down is the food! Breakfast was nice and the salad selection was brilliant during the day, I also enjoyed the self serve icecream machine. However the hot food served at lunch, snack time and dinner was not nice. The food was very dry and tasteless with a lot of repetition over the days. My hairdryer also did break the first time using it. However these are my only two downsides and I did think the hotel was brilliant. Decent location too, it’s in a quieter area but still lots around and it’s about a 15/20 min walk to the more lively area :)