Melia Llana Beach Resort & Spa

Robert Flucker

Last year my partner & I went to Boa Vista we enjoyed it that much we agreed we should go to Sal. We booked the Melia Llana when I researched it up I was concerned about some of the negative reviews people had put on the Hotel site. After returning home after an amazing relaxing holiday at the Melia Llana, I realized my worries were unfounded. You could have the best Hotel in the world & still have issues, it’s the way you deal with any issues that count it’s no good being the best without customer service. This I can say is what the Melia Llana excels at. Any issues were dealt with swiftly, professionally & in such an exceptional way I cannot praise the manager, staff & one person “Leonardo” enough. He is a credit & asset to the Melia Llana Hotel, thank you Leonardo so much for making our stay so memorable. I wouldn’t hesitate to return there again it was so relaxing & such a welcoming Hotel with nearby bars to enjoy also. The Hospitality & cleanliness of the hotel was exceptional as was the food. So to all the excellent staff thank you all We had a wonderful time at a wonderful Hotel with wonderful staff. Kind regards Robert & Allie 🤗🥰💋

Jason

Just had a week at the Melia Llana. As others have said it's not a 5 star hotel, but certainly 4 star. Plus points are: Great location Friendly staff Good choice of food All inclusive drinks not bad and includes some cocktails. Rooms cleaned daily. Good variety of entertainment. Big comfortable rooms. (Yes, beds are hard, but comfortable). Negative points (Room for improvement). Breakfast can be chaotic. No cups and no coffee. Staff seem to not be managed and short staffed at times Allowing towels to be put on sun loungers and left half the day and not used. We booked a swim up room purely so we knew we had somewhere to sit. Towels removed by cleaners from rooms. Told will be replaced later, but they don't turn up. Had to ask and they arrived after 9pm. Internet in room is hit and miss whether it connects or not. It is better in main areas, but not much better. Drinks in room supposed to be every two days. Had to ask after three days. Then sorted myself with staff. Not my job attitude in certain areas. Blue gloves next to path all week. Most staff passing them every day and not picking up. Only Ceylon teabags mostly available. Not really catering for UK market. Overall a great holiday, but I think management needs to look into certain areas. Maybe give restaurant staff more responsibility and possibly job progression.

Joao Moura

I traveled with my wife, and because of a recent gastric surgery, I was a bit worried. However, the professionalism and care from the entire Meliá Llana team exceeded all expectations. They truly made us feel at home!A special thank you to those who made everything perfect: Marizia (Guest Experience): Super friendly and efficient at resolving small details. Chef Mário (Casa Nostra): Prepared a fantastic meal tailored to my dietary restrictions.Kymber (Bars): Very kind and careful with the preparation of my fresh juices. Jair (Maintenance): Fixed our room's air conditioning incredibly fast. Lara (Restaurant Supervisor): Indefatigable and exemplary in supporting my health needs. Director Cátia: For her extreme kindness and attention toward us.Congratulations on such an excellent and deeply human staff. We recommend this hotel 100% and will definitely return!

Gareth Harris

Really lovely hotel. Rooms were clean and tidy with good facilities. All inclusive buffet was nice, with good selection of food - plenty of drinks options too. There aren't a huge selection of places to eat in the area if you don't go all inclusive. The staff were lovely and very friendly. Pools are lovely and clean and beach is huge, with a safe swimming area, but be careful along the rest of the beach as sea can be unpredictable. There isn't a huge amount to do in the area if you want to be active, so definitely book some excursions. One thing we did find very refreshing was the use of reusable plastic glasses by the pool, as so many hotels seem to go for use-once cups, which are so wasteful. We would definitely recommend this hotel.

Dean

Mixed feelings about this place. STAFF: Are first class, this has to be said, everyone had time for you, and everyone was always polite. Sidney, Joao and Ricardo are the 3 that stood out. FOOD: Its OK, although, you need to pay for better quality, if you like Harvester, you'll be fine, you like a finer dining experience, you might be a little disappointed. My wife and one of our friends did have an issue after one meal. But it didnt ruin the overall experience, we just became more selective with what we ate. ENTERTAINMENT: Some good shows, the rock group and the same pop group were great, the lead singer was a little frustrating! POOLS: Were clean and checked regularly, a few times a day. ATTRACTIONS: plenty to do, all at a fee. But some nice excursions. MOSQUITOS: Particularly in the swim up rooms were bad, bought mosquito repellent, which didnt seem to work. ROOMS: Dated, could do with an upgrade, and mosquito/sandfly nets would help. OVERALL: If this is your first swim up holiday, you'll enjoy, if you frequent other more luxurious places, you might be disappointed.