Hotel Equatorial Ho Chi Minh City

ALAN WOODS

My stay at Hotel Equatorial Ho Chi Minh City with my group from 21st to 23rd June was overall a pleasant experience. Located in District 5, about 8–9 km from Tan Son Nhat International Airport, the hotel is conveniently situated with easy access to attractions such as Ben Thanh Market, Chinatown, and the War Remnants Museum. With over 330 rooms and suites, the hotel offers good facilities including a swimming pool, gym, spa, restaurants, and banquet spaces. I stayed in a room on the 4th floor facing the swimming pool. The advantage was easy pool access—just step outside and you’re there. The downside, however, was privacy, as we had to keep the curtains closed most of the time. The room and bathroom lighting could definitely be improved, as both felt rather dim. The bathroom’s drop-down privacy screen also had gaps, which could feel slightly uncomfortable if sharing with a friend or colleague. Housekeeping did an excellent job, regularly replenishing fresh linen, towels, toiletries, and tea/coffee supplies. The lobby was spacious and welcoming. Special appreciation goes to Mr. Dexter, Mr. Viet (Apprentice), and Mr. Jason, the bell staff, who were consistently cheerful, proactive, and helpful. A special mention to Mr. Vincent, the bartender, whose cheerful nature and ability to remember guests’ preferred drinks added a personal touch. Breakfast at Chit Chat Restaurant had a very good spread, including an Indian counter. I did notice the Medu Vadai seemed fried in oil previously used for fish, as the fish aroma was quite strong. I informed the chef, who immediately replaced it—something much appreciated, especially considering our vegetarian guests. Ms. Sandy at Chit Chat Restaurant also stood out with her warm interactions and excellent Vietnamese cold coffee, which had many coming back for more Most staff were warm and courteous, though a few did not acknowledge guests. In hospitality, even a simple greeting can make a big difference and create positive energy. Overall, this is a comfortable hotel with good facilities and some truly excellent staff. With improved lighting and more consistent guest engagement, the experience could be even better. Warm regards, Alan Woods

Thắng Quyết Trần

Our Commendation for Exceptional Service to Ms. My Linh & Ms. Lily To the Management Team at Equinox, My partner and I recently had the pleasure of experiencing a massage session at your club, and we felt compelled to share our feedback regarding the two therapists who assisted us, My Linh and Lily. As a regular member, we have high expectations for the standard of service at Equinox. However, the experience provided by My Linh and Lily was truly stand-out. Beyond their clear technical expertise and professional execution, we were particularly impressed by their communication skills. They strike a rare balance between being warm and engaging while maintaining a professional boundaries that allowed us to fully relax. Their upbeat energy made the entire session feel seamless and rejuvenating. It is evident that both therapists possess extensive experience, not just in bodywork, but in understanding the nuances of guest hospitality. Please extend our sincere thanks to them. These staffs, like My Linh and Lily who always reinforce our choice to remain part of the Equinox community. Warm regards, Thang Quyet Tran

Nidhi Mittal

Good location. 15 mins drive from airport. Well connected to rest of the city. Premises good , clean , rooms big, breakfast spread very nice. They had Indian spread as well as Masala tea ..very nice!! Kids enjoyed pancakes. Staff very courteous and helpful.

nobu wu

The hotel is cozy and room is good enough for single to stay for standard room. And staff is very nice and well mannered. I was assigned with room with view of swimming pool that’s gave me good background for my video in either day or night times. Breakfast here is amazing with quite a lot of choices and yummy.

Nicky Harrington

Stayed at this hotel for a week with my partner . Fantastic location, fabulous staff and service. Breakfast options are really good. Rooms are fantastic, very spacious and had a great view from our room. The only thing I would suggest is to make the pool area more inviting to the hotel guests by creating more of an atmosphere. The pool bar doesn't open til 2pm and the music is played quite soft. The swimming pool is also used by locals that are members here,. Though the staff are very friendly and go out of their way to do anything for you .