Holiday Inn Express New York City-Wall Street

James Tomy

We got a good deal on this hotel booking via Booking.com We’re a family of 4 and got the double room with two double beds. The room is extremely cramped, having two beds in the room leaves no space to walk around. There is also limited storage space for bags, coats and suitcases. The room is dark too, very little room lighting. On another note, the staff were brilliant. Kim at the reception is bubbly, helpful and very friendly. She really made our stay pleasant. The breakfast was ok, repetitive with not too many choices. The breakfast staff were also very helpful, sadly, didn’t get their names. All in all a great option with the subway lines close by.

Ravi Aharodia

I stayed at the Holiday Inn Express New York City-Wall Street for 2-3 days and had a fantastic experience. The buffet breakfast was truly exceptional—the sausage links, pancakes, and coffee were absolute show stoppers every morning. The hotel was very clean, and the staff was responsive and kind throughout my stay. A special shout-out to Destiny at the front desk who was incredibly sweet and accommodating. She kindly extended my checkout time without any issues, which made my departure much easier. The hotel’s prime location made it very convenient to commute, with easy access to the subway and walking distance to Wall Street, the 9/11 Memorial & Museum, the Oculus, and other iconic attractions. I highly recommend this hotel for anyone visiting Lower Manhattan seeking comfort, great service, and a convenient location.

Erika Li

We loved staying at the Holiday Inn Express! We stayed 1 full week and we were moving around by metro (the metro station is at 9min by walk, the access are 4min away from the hotel). Room is spacious, tidy, clean, no bedbugs (very important, I didn’t scratch myself once), toilet clean and towels soft. Kind and friendly staff. Room service daily. 2 computers down that guests can use. Breakfast is complementary and very good fresh food. When we did the check in, the lady gave us water and chips, they really are very nice. Stand with coffee and tea at the reception available h24. 8min by walk there is a Whole food market, very useful.

Marie Garcia

DO NOT STAY HERE This hotel completely ruined my birthday trip. I came all the way from California, excited to celebrate in New York, and ended up dealing with a complete nightmare. I was charged $967 for my stay (it’s still pending on my bank account), yet the hotel claimed I didn’t pay and demanded I pay another $967. When I tried to explain, the staff were rude a women with tattoo on arm and man with glasses due to Kimberley’s mistake of having technical issues on their end they started yelling at me and my cousin instead of helping talking to his in a awful tone like it was our fault . The only kind person was Tiffany — everyone else treated us terribly. I also contacted corporate about the issue they would talk to them and do the opposite what they said and still didn’t care and tried to charge us again Because of their mistake, I got locked out of my room twice, missed my birthday reservations, and had to call corporate just to get any help. The stress was unreal. I ended up leaving a day early because I couldn’t take it anymore. The rooms are rundown, the shower smelled like pee, and I even met another guest who said she got an unauthorized $900 charge — something’s really wrong here. IHG needs to look into this place and its staff. I work for Marriott, and we would never treat guests this way. Absolutely do not recommend. Do not stay

Athira Abhin

Affordable place to stay in NYC. It’s close to WTC, Brooklyn bridge and battery park. The staffs here are so humble and supportive. Destiny was the receptionist and she did a wonderful job. Nicky was a kitchen staff who served amazing breakfast. The breakfast here is definitely worth a try. The rooms are pretty small and old but if you are a couple travelling without kids the room size might not bother you much.