The One Club Hotel

Paige Martin

We were really disappointed with our stay and unfortunately wouldn’t return. The food was one of the biggest let-downs. It was consistently cold, even when it had just been brought out, and there was very little variety from day to day. Mealtimes became something we ended up dreading rather than looking forward to. If you’re travelling with children, be aware that there is virtually no entertainment for them. There was very little to keep them occupied, which made the evenings especially difficult. Another major issue was the ant infestation. Ants were everywhere throughout the hotel – around the pool, in communal areas, and generally wherever you went. It was unhygienic and made the whole place feel poorly maintained. The pool area also raised serious safety concerns. There were broken tiles in and around the pool that should have been repaired long ago. On top of that, the lifeguard spent most of the time sitting on his phone instead of supervising the pool properly. It wasn’t until two children were seriously injured on the slides that the lifeguard finally started paying attention - after a young child has also drowned the day before. This was extremely worrying to witness and completely unacceptable. The only real highlight of our stay was the barman, Martin. He was an absolute legend from start to finish—friendly, welcoming, hardworking, and always went above and beyond to make guests smile. He was genuinely the one person who made our holiday more enjoyable and is a real credit to the hotel. Overall, this hotel fell well below our expectations. Between the cold food, lack of variety, no children’s entertainment, ant infestation, poor maintenance, and serious safety concerns around the pool, we left feeling extremely disappointed. The only reason this wasn’t a completely negative experience was thanks to Martin, whose outstanding customer service deserves recognition.

Arjun Bali

I read the reviews before me and my partner came to the hotel. We was not expecting too much, however they took care of us as their own, excellent hospitality and staff, especially Martin the bartender, he was very easy to speak to and his service was amazing, me and my partner will miss him

Kim Flanagan

Absolutely first class. Rooms spacious, fantastic views. Service was amazing staff could not do enough for you. Location and views spot on.

Natalie Snelling

Stayed here 12/9 until 19/9 on arrival i noticed the front of the hotel was nothing like portrayed in the hotel photos. My room was very dirty i bought cleaning products from the local shop to clean myself!! The air con didn't work neither did the fridge in the room. No bedding or towel changes the whole week I was there. The food was appalling and barely Luke warm and ended up eating out more than eating in the hotel. No entertainment at all anytime of the day or night. The pool area was filthy with broken sun loungers everywhere while the loungers cushions stunk of cat urine. Booked as all inclusive but if you want a decent drink you have to pay for it, no snacks available throughout the day. The area the hotel is set in was absolutely beautiful but the hotel itself needs a massive refurbishment and money poured into it. Not a 4* by any stretch of the imagination would rate it as a 2* at the most.

Girly

Overall with this stay you get what you pay for, its only a stone throw from the airport and 5 minutes from the town, surrounded in beautiful mountains. The staff were very friendly and helpful at all times. The room was very basic, no main light in the bedroom, shower did not drain properly and the cleanliness was not up to par, there is a fridge which they leave water wich is great! There was one plug socket in wich was haging out of the wall - if you think of the room as just somewhere to sleep then its fine. The food was hit or miss, breakfast was not great unless you love eggs seems like thats the majority. Lunch seems to be on average nice, a special mention to the spicy cous cous 😍 dinners again we're okay- meat and vegetarian options available as are gluten free dishes, not all the food was labled so maybe tricky if you do have allergies however im sure if you asked they would tell you because the chef is always around topping up. - puddings were authentic Turkish dishes so if you are expecting a chocolate cake this is not the place for you. I will say there's not much food to offer during the day just an option of a small piece of cake at 5pm. At the bar you can enjoy beer, red or white wine ( can turn into spritz) local spirits and soft drinks i.e coke, sprite &fanta. Bottled water is not but there is a small water station just outside the restaurant and, The bar did stop serving the all inclusive aspect at 10.30 and from then you had to pay- i recommend if your going to party then head out to town as the drinks there are imported for the same price. We did notice that the music was very repetitive however when we asked for a request this was met. We have seen previous comments regarding chemicals in the pool and sharp edges we did not have any issues with this however it seems some of the steps as you walk in feel slightly rough. The waterslide is only on twice a day for 45 mins but overall the pool was lovely, plenty of sunbeds too! There was no evening entertainment other then the music from the bar but this wasn't what ide consider entertainment. The place is accessible with ramps everywhere and alot of space to menuvour and its also kid friendly too! The beach was lovely! I highly reccomend taking a trip, the bus shuttle is always on time and is provided free of charge from the hotel with great timings. On the beach there is a small bar wich serves Turkish flatbreads between 12-2 and soft drinks & coffee- this does not serve alchol though. The beach itself is very safe with attentive lifeguards, there are also some gentlemen who offer legitimate boat trips too ( they will approach but are not pushy). To conclude its a cheep and cheerful holiday, some reviews are very harsh but its really not as bad, just don't expect a 5* hotel!