Sol Pelícanos Ocas

E L

I’ve just returned from a two-week stay at this hotel in Benidorm and overall had a really positive experience. The receptionists, cleaners, and bar staff were especially great — always friendly, helpful, and welcoming. While not every single staff interaction stood out, the majority of the team really did make a positive impression and added to the stay. The food was good overall. There was always a decent variety and something for everyone, so you definitely wouldn’t go hungry. We did choose to eat out a few times just for a change of scenery, but the hotel food itself was perfectly fine and reliable. The entertainment was excellent both during the day and at night, with plenty going on to keep people entertained. Even though I didn’t have kids with me, the children’s entertainment in particular looked phenomenal and seemed to be a real highlight for families. One small thing to mention is that the pool bar wasn’t included in the all-inclusive package, which was a little disappointing. Also, although check-in is clearly stated as 4pm, it would be great if there was an option for earlier check-in or a bit of flexibility, as arriving earlier in the day can mean quite a wait. There is somewhere to store your luggage, which is helpful, but it’s just something worth being aware of. Overall, I’d say this is a great hotel with a welcoming atmosphere, and I’d definitely consider staying here again.

Nicola Keogh

Faboulous experience, we are just home from a week in the hotel. Kids and adult entertainment day and night excellent. Entertainment staff go over and under to get to know the residents during their stay. Each day making it their buisness to inform on the activities on each day,Remembering names of my 4 girls and that was a lovely touch. "Lucas" was notably excellet, his energy towards his job was so admirable, but all entertainment staff clearly loved their jobs as their energy was so clear towards getting to know residents and ensuring all around them were informed and entertained. Rooms cleaned every day to a high standard. We went half board. . Variety of food excellent. Would suit any pallet each meal as so many options . I would highly recommond this hotel. Walking distance to beach , shops, socially busy near the "strip" but we avoided the social areas and stayed around the quieter areas with shops/markets. Highly recommoned

Paige Gregory

I honestly won’t be returning to Sol Pelícanos Ocas. Unfortunately, our experience was very disappointing from start to finish. The majority of the staff came across as rude and unwelcoming, which really affected our stay. The floor in our room was dirty when we arrived, and although the room was serviced, it didn’t feel as clean as it should have. The food was also very poor, with limited choice and quality that didn’t meet our expectations. That said, there were a couple of positives. The pool area is excellent and is definitely the hotel’s biggest selling point. The cleaning staff were also lovely, friendly, and hardworking throughout our stay. I’d also like to mention the wonderful lady who checked us in at reception—she was warm, welcoming, and made a great first impression, which unfortunately wasn’t matched by the rest of our experience. Overall, I left feeling disappointed. Based on this visit, I won’t be returning and wouldn’t recommend the hotel unless significant improvements are made to the customer service, cleanliness, and food quality.

brandon kelly

the rooms are amazing here great space and cleaned thoroughly everyday.the service from all staff is also excellent i highly recommend. the location is also great for young adults 18-22 as it’s right on the strip. the entertainment staff are amazing aswell in particular anna, she is lovely always enhancing everyone’s experience here and involving everyone. another person who i had a great experience with was victoria she was lovely aswell. i would recommend this place to absoloutely anyone, thank you sol policanos

Ashleigh-Olivia Draycott

Lovely hotel! The rooms were spotless, the pool was gorgeous (unfortunately the weather wasn’t fantastic, a lot of rain and the sun we did get wasn’t the hottest, so we didn’t get to have an actual dip in) the overall the hotel was lovely. We didn’t do much research into the area for attractions (our fault) and were slightly let down when we realised it’s mainly clubs and bars outside the hotel and all the shops seem to sell the exact same items. With the weather not being great when we came we found ourselves stuck in the hotel most of the time. The only issue we had with this was the entertainment and food. The entertainment isn’t great, it could be better but maybe that’s us being too picky. The food isn’t great for someone like myself who’s vegetarian. We went all inclusive and most nights I found the only thing for me to eat was chips, pizza, pasta and salad. I understand it’s a 3 star hotel and the food is going be bland but I was hoping for a bit more for myself. I never had anything other than this. Breakfast was amazing! And lunch was okay! But the actual dinner was a huge let down for me. If I were to return it would be a group holiday rather than a couple holiday.