UX Designer

We are looking for a UX Designer with around 2 years of commercial experience who is passionate about creating intuitive, user-centred digital experiences. This role is ideal for someone who has worked across both UX and UI design, in a fast-paced eCommerce environment, is confident contributing to end-to-end design work, and is keen to continue developing their craft within a collaborative, delivery-focused environment.

You will work closely with product managers, engineers, and stakeholders to research, design, and iterate on digital journeys that balance user needs, business goals, and technical feasibility.

• Contribute to the design of?user-centred digital experiences?across web and/or mobile platforms
• Support the?end-to-end UX process, including discovery, research, ideation, wireframing, prototyping, and UI design
• Produce?low- and high-fidelity wireframes, interactive prototypes, and polished UI designs
• Translate user needs and business requirements into clear, usable design solutions
• Collaborate with?product managers and developers?to ensure designs are feasible and delivered as intended
• Participate in?user research and usability testing, helping to plan, conduct, and synthesise findings
• Apply and contribute to?design systems, component libraries, and style guides
• Iterate designs based on user feedback, analytics, and stakeholder input
• Ensure designs meet?accessibility and usability best practices
• Support handover to development, including design specifications and assets

• Core journey conversion rate
• Roadmap delivery % vs plan
• Time from discovery to deployment

Professional Experience

• Around?2 years’ commercial experience?in a UX, UI, or Product Design role
• Experience working across?both UX and UI design, not purely visual or purely research-focused
• Demonstrable experience designing for?web-based digital products or services
• Familiarity with?user-centred design principles?and common UX methods
• Experience working in?cross-functional teams, ideally in Agile or product-led environments

Design & Technical Skills

• Strong skills in design tools such as?Figma?(or equivalent)
• Ability to create: user flows, journey maps, wireframes (low and high fidelity), interactive prototypes, production-ready UI designs
• Basic understanding of?front-end constraints?(HTML, CSS, responsive design), enabling effective collaboration with developers
• Awareness of?accessibility standards?(e.g., WCAG) and inclusive design principles

Commercial & Brand Experience

• Experience balancing brand expression with conversion performance in a multi-brand setting
• Experience working cross-functionally with brand, marketing, and CRM teams to deliver consistent customer journeys

The successful candidate will be able to demonstrate the following attributes:

• Curious and empathetic, with a genuine interest in understanding users
• Comfortable receiving and acting on feedback
• Clear communicator, able to explain design decisions to non-designers
• Well-organised, with good attention to detail
• Proactive and eager to learn, with a desire to grow as a designer

Skills and Knowledge:

Required:

• Strong practical knowledge of user-centred design principles and UX best practices
• Proficient in Figma (components, autolayout, variants, prototyping, design systems)
• Ability to create user flows, journey maps, wireframes, prototypes, and high-fidelity UI
• Solid understanding of responsive web design and multi-device experiences
• Working knowledge of usability testing methods and insight synthesis
• Awareness of accessibility standards and inclusive design (WCAG level understanding)
• Understanding of front-end constraints (HTML/CSS concepts) to support effective collaboration with engineers
• Ability to translate business requirements into clear, usable design solutions
• Experience applying or contributing to design systems and reusable components
• Strong communication skills to present and justify design decisions to mixed audiences

Desirable:

• Experience working with or contributing to?design systems
• Experience in Adobe Suite, Illustrator or Photoshop
• Exposure to?analytics or behavioural data?to inform design decisions
• Experience in eCommerce, transactional, or complex user journeys
• Some involvement in?usability testing or user research planning

• Degree in UX/UI Design, Product Design, Interaction Design, HCI, Graphic Design, or a related discipline
• Relevant UX or Product Design certification
• Accessibility training or certification (WCAG awareness or inclusive design courses)
• Professional development in user research, usability testing, or service design
• Ongoing design-focused learning (workshops, conferences, communities, or recognised online programmes)

• Competitive salary
• Company Pension Scheme
• 30 days holiday including Bank Holidays, rising 1 day per year (up to 33)
• Enhanced Pension
• Enhanced Maternity & Paternity
• Learning & Development Funding
• Life Insurance

• Health & Wellbeing Hub (including EAP)
• Long Service Awards
• Staff Travel Discounts
• Company social events
• Employee Discounts Platform
• Eye Care eVouchers
• Friendly working atmosphere
• On-site parking
• Casual dress code